The Batch Processing Senior Analyst is responsible for delivering high quality Batch Services to TransUnion's stakeholders-which includes the product, solutions, sales, technology, and operations teams. Also demonstrates better understanding of the business and products to the clients.
Responsibilities
Take ownership of the Batch Processing execution, this includes processing big batch files and providing results to stakeholders completely, timely, and accurately
Become the subject matter expert of the batch processing tools and SOPs-Adviser, ICRS, and Triggers
Assist the Head of Batch delivery in ensuring that batch revenue targets are met, billing adjustments are completed on time, and manage stakeholders accordingly
Is able to problem solve by analyzing solutions using own judgement, and has the ability to handle contentious or more complex queries
Works closely with our Operations, Solutions, Product, Global Technology, and Sales teams to proactively support all batch-related requests, Proof-of-Concepts, Triggers, and other sales support activities
Interpret/Understand complex batch topics and successfully communicate all relevant details in an appropriate way and level for the respective audience.
Build and leverage relationships with other departments.
Recognize and develop individual abilities and efforts while at the same time promoting a collaborative and cooperative team atmosphere, which includes working with different clients and nationalities
Is a continuous champion for the organization, sharing knowledge of TransUnion's core products and services with the wider team
Mentor junior members of the team-which includes the GCC team in India
Willingness to work on extended hours as needed-like processing big batch files that may spill over the weekend, attending calls on US time, and the like
Should have a continuous improvement mindset, able to lead process improvement projects
Impact You'll Make:
Requirements
Requires a strong background in credit bureau reporting or related industry, typically with 5 or more years' in-depth experience.
Must have solid background in processing big files-which includes data cleaning, parsing, consolidating, audit, and analysis
The individual must display the TU beliefs and values, reasoning skills (analytic ability), and strong communication skills. Independence and initiative are a necessity.
Ability to assertively communicate ideas to colleagues and customers in face-to-face scenarios demonstrating real-time insight, flexibility and sound judgment.
Must have a sound working knowledge of software applications such as Microsoft Excel, Word, PowerPoint, and Visio
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion's Internal Job Title:
Sr Analyst, Batch Processing
Additional Information
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What We'll Bring:
About TransUnion:
TransUnion provides the data, analytics and solutions that enable businesses to build more valuable customer relationships.
We specialize in managing consumer data for businesses across every sector. We focus on developing innovative products and services that help businesses make smarter and more informed decisions throughout the customer lifecycle.
We are TransUnion and we believe in Information for Good.
Transunion · Makati City