Sex Offender Registration Processor

About the role

The State Bureau of Investigation's mission is to serve Sheriffs, Police Chiefs, and District Attorneys as well as State and Federal partners, by investigating crimes and providing technical assistance in order to increase public safety for the citizens of the state of North Carolina. The SBI does so by conducting criminal investigations of allegations in areas of jurisdiction including narcotics, arson, election laws, misuse of state property, environmental crimes, human trafficking, child sexual abuse in day care centers, and threats made against public officials. The SBI provides support to local agencies related to computer crime investigations, use of force investigations, deaths in custody, crime scenes, financial crimes, missing and endangered persons, public corruption, cold cases, K9, special response team, bomb squad, and air wing. The SBI serves as North Carolina's repository of information on criminal history records, fingerprint identification, expungements, sex offender registry, and concealed handgun permits. The SBI manages the North Carolina Information Sharing and Analysis Center (ISAAC), which is the fusion center for the state of North Carolina, as well as the Behavioral Threat Assessment Unit, which assesses and manages threats of mass violence. Description of Work This Administrative Specialist I is a non-sworn position in the Sex Offender Coordination Unit (SOCU) within the Criminal Information and Identification Section of the North Carolina State Bureau of Investigation. The primary purpose of this position is to support the North Carolina Sex Offender Registration Program mandated by Federal and State regulations. This position must maintain current knowledge and understanding in all areas of this field. Key Responsibilities include but are not limited to: - Aid law enforcement and the public regarding the NC Sex Offender Registration program and NC Sex Offender Registry. - Provide extensive customer service to law enforcement agencies and citizens regarding registration procedures, current NC and federal legislation for sex offender registration rules and regulations. - Provide verification of registration status and/or proper data entry. - Monitor and respond to Sex Offender Registry unit email requests for information and assistance. - Assist with processing and mailing Sex Offender Verification Letters. - Support SOCU supervisor with training initiatives and provide first line administrative support as new public/private sex offender projects are instituted. - Assist SOCU supervisor in processing offender registration terminations. Position/Physical Requirements: - Must be a U.S. citizen due to security requirements for accessing SBI applications to which the person in this position must have access. - Obtaining Division of Criminal Information (DCI) Network certification within 3 months of hire is required for this position. - NC CJLEADS Training within 3 months of hire is required for this position. Knowledge Skills and Abilities/Management Preferences Salary Range: $39,244 - $57,000 IMPORTANT NOTE: This posting closes at 11:59:59 PM the night BEFORE the End Date listed. This posting is for multiple vacancies: (60011168, and 60011066). The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. All work history and education (including accurate dates of employment/attendance) must be documented on the application. Transcripts may be attached to supplement education and work experience may include internships, volunteerism, and full and part-time work. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant's potential to qualify for the position, as well as receive the highest possible salary if selected for the position. Salary will be based on relevant qualifications, internal equity, and budgetary considerations for the advertised position. [Resumes may be attached as a supplement to the application but are not a substitution for a complete application.] Management Preferences: Demonstrated experience utilizing excellent written and oral communication. Demonstrated experience handling and maintaining sensitive and confidential information in a business setting. Demonstrated experience with Microsoft Word in a business setting. Demonstrated experience with reviewing documents/files for accuracy and appropriate documentation including spelling, punctuation and grammatical correctness in a business setting. This is a full-time position (40 hours per week) with Benefits . Selected candidates will undergo and must successfully complete a comprehensive background investigation which includes: pre-employment polygrap