Manager Surveillance
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Job Responsibilities The S urveillance Manager is responsible for the safety and security of Casino Ope rations by mai ntaining steady observat ion of te am members and patrons . T he Surveillance Manager ensures that policies and procedures, gaming laws and regulations, along with the health and safety of all Casino inhabitants are monitored; and manages surve ill ance department. Essential Duties M aintain clandestine surveillance operations of all gaming operations, and cash-han dli ng areas. E nsur e all applicable laws as prescr ibed by th e New York Lottery, rules and regulations of the company and internal controls are adhered to. R epairin g an d m aintain surveillance equipment and cameras in a safe and efficient manner in an effort to protect the assets of the company. Carr y o ut proc edures, train, schedule and evaluate personnel in keeping with corporate objectives, specifically, supervise and coordinate activities related to the surveillance of gaming machines, video, lottery, cage booth cashiers, including the audio/visual recording of count room operations. Oversee th e op er ations of the facility and conducts investigations by utilizing all systems. Review al l daily act ivity reports and gives direction for the protection of assets in every way imaginable and possible. Appraise syste m and eva luates procedures in making reco mmendation s and oversee improvements. Participate in the employee selection process , interviewing and recommending that candidates are hired. Assign work and responsibilities, directing em ployees, scheduling and tra ining to e nsure that the work group operates at maximum efficiency. Set performance standards for tasks, jobs and roles of their employees. Align individual performance expectations with organizational goals. Discipline employees and issues corrective actions. Plan and implement systems to ensure compliance w ith federa l, state and company rules and regulations. Formulate, implement and educate on company policies a nd procedures. Attend periodic meetings and training sessions. Work with safety as a priority and follows department and company safety standards. Maintain relevant knowledge of industry through continuing education and training. Performs any other job-related duties as assigned. Job Requirements To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable indivi duals with disabilities to perform the essential functions. Physical and Mental Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly require d to talk a nd hea r. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employ ee is oc casion ally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific v isi on abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty ( 5 0) pounds, and varied instances of sit ting, standing/walking and/or repairing technical equipment . Language Skills: Ability t o r ead, anal yze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to com pu te basic mathematical calculations. Ability to decipher various reports and maintains reports upon request. Work Environment: The work envir onment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate. When on the property or some bac k of hou se ar eas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business n eed s of the property. Work/Educational Experience Must be at least 18 years old, possess a high sc hool o r equiva
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