Manage and lead different categories of products in North America QA for FHS providing on-site support in Corporate office
Under indirect supervision, responsible for development, maintenance and enforcement of product safety and quality control programs and procedures to monitor the quality of Suppliers for 1,400 restaurants
Create and present timely and concise communication to senior management, which indicates supplier quality performance
Manage third party vendor team which certifies facilities and endorses new products and/or new suppliers to ensure production of food products to brand standards
Accountable of success of Commercialization of products and provides support and process consulting to Product Innovation Senior Management for new product launches during implementation and rollout of new products
Develop, author and maintain relevant food specifications; third party audits, internal audits and other Quality Assurance documents and programs that result in quality consistency and safe facility conditions
Evaluate consumer and restaurant complaint information and analyze supply chain to determine incident cause and verify corrective actions/preventive measures
Scrutinize supplier food safety program, lab results and sensory panel results to determine aptitude and competence in ensuring consistent product quality
Act as Firehouse Subs' technical expert in commodity category by executing investigations and providing advice to the Crisis Management Team on supply issues and actions with safety implications and perceptions
Monitor and assess Federal regulatory changes by agencies such as the CFIA, USDA, FSIS and FDA to ensure FHS legal compliance
Review Nutritional information of new and existing products to ensure compliance to FHS nutritional guidelines and policies
Requirements
Bachelor's degree in Food Science, Food Safety, Sciences or related field
4 to 6 years of progressive work experience in related area, preferably in a large restaurant or hospitality chain
Hazard Analysis Critical Control Point (HACCP) certification
Effective communication, organizational, and time management skills
Experienced in creative and innovative root cause analysis and problem solving
Excellent interpersonal skills and ability to interact with diverse audiences and stakeholders
Ability to work independently and as a member of a global team
Flexible, self-starter, resourceful and meticulous.
Preferred Experience
Bachelor's degree in Food Science, Sciences or related field
3 to 5 years of progressive work experience in food quality, including manufacturing of food products, and
Benefits
Health insuranceVision insuranceFlexible schedule
Additional Information
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Reporting to the Leader for FHS Quality Assurance, US&C, this position combines expertise in food manufacturing, quality assurance management systems and restaurant operations, to enhance guest satisfaction and franchisee profitability by ensuring the quality and reliability of Firehouse Foods (FHS) food products in United States and Canada.
RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week based out of our Jacksonville, FL office.
Rbi · Jacksonville