Function as the IT Factory Site Support Manager: Plan and execute all facility IT infrastructure projects, maintain engagement with local facility management, and function as a thought leader on issue resolution or solution design for shop floor technology.
Business Engagement Broker: Maintain a project list of needs and requirements for business partners, create proposals associated with requests, forecast demand, and follow Caterpillar IT demand management and solution request processes when Caterpillar IT is a supplier.
Project Manager: Lead small to intermediate projects as required.
Lead local complex infrastructure technology components that may be used by one or more applications or systems.
Drive disaster recovery, security, IT controls, and other corporate objectives.
Evaluate integrated testing and acceptance of infrastructure components.
Work with IT leadership and facility management on various enterprise IT security initiatives.
What You Have:
Strong knowledge of network, server, storage, and core infrastructure systems.
Experience with cloud platforms, virtualization, and infrastructure monitoring tools.
Knowledge of cybersecurity practices, including access controls, patch management, firewalls, VPNs, and network segmentation.
Strong troubleshooting, analytical, and root cause analysis skills.
Experience with backup, disaster recovery, and high-availability solutions for critical infrastructure.
Experience managing PC deployment, endpoint patching, and end-of-life hardware replacement programs.
Ability to develop and execute IT strategic plans aligned with business goals, technology roadmaps, and infrastructure lifecycle needs.
Additional Info :
The primary location for this position is Lafayette, IN
THIS ROLE IS 5 DAYS ONSITE.
SPONSORSHIP IS NOT AVAILABLE.
Relocation is NOT available.
SKILLS DESCRIPTORS:
Information Technology Trends:
Knowledge of marketplace experience, developments and trends related to the organization's use of Information
Technology (IT):
Ability to apply knowledge of IT appropriately to benefit the organization.
Analytical Thinking:
Knowledge of techniques and tools that promote effective analysis: Ability to determine the root cause of
organizational problems and create alternative solutions that resolve these problems.
Talent Management:
Knowledge of the critical competencies required to achieve intended results; ability to generate consistent
approaches for hiring, selection, retaining and leveraging talent across the organization.
Leadership:
Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing, and achieving objectives while having a long-term perspective of the future state of things and how to get there.
Vendor/Supplier Management:
Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g., vendors, service providers, contractors, consultants, and suppliers).
IT Service Management (ITSM):
Knowledge of Information Technology (IT) service; ability to manage IT services and oversee service operations.
Planning: Tactical, Strategic:
Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Communicating Complex Concepts:
Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, plain language appropriate to the audience.
Consulting:
Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
Cybersecurity Standards and Policies:
Knowledge of developing cybersecurity policies, standards, and procedures; ability to develop and communicate policies, standards and procedures that guide interactions with customers.
Cybersecurity Risk Management:
Knowledge of tools, techniques, approaches, and processes of cybersecurity risk management; ability to ensure organizational network operation and minimize negativ
Benefits
Paid time off
Additional Information
Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Factory IT Manager
Oversees employees who handle factory IT infrastructure, networks, various IT projects, and IT support functions.
Caterpillar · Lafayette, IN