IT Programme Manager
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Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role Summary This senior lead delivery role forms part of a distributed, global IT team that is responsible for the continued availability and support of an international on-premise and cloud infrastructure. Accountable for programme delivery and resource management. On-boarding of new technology aligning with organisational and technology strategies. Although London based, the role will be expected to work in a fast-pace environment as a globally expanding business, with regular interaction across international time zones, span ning 5 0 countries with over 1 6 ,000 employees. Managing delivery of Infrastructure capital investment portfolio ensuring successful delivery to both time and budget. As a senior role, it is expected that more complex, commercially significant and therefore more extensive projects will be managed within this role. Job Specific Skills Profile At least 5 years' experience as an IT infrastructure and operational change Programme Manager . Demonstrable C-level g overnance and commercial management . Significant experience as a hands-on Project Manager to show demonstrable understanding of delivery process . Although this is a programme management role the Programme Manager will at times need to be hands-on in part to coach and mature the wider team on best practice . Effective prioritisation across the delivery programmes to ensure that resource is utili sed on the highest priority projects. Demonstrable experience of leading across mixed stakeholder groups communicating between non-technical and technical people . Demonstrable experience of mixed lifecycle projects and the ability to mature to waterfall or agile practices where applicable . Demonstrable experience of building & leading a programme community based on collaboration between internal business stakeholders and multiple vendors . Experience demonstrating ability to manage across parallel implementation projects and dependent workstreams controlling scope, schedule and cost . Management of dependencies of varying complexity, planning and feeding into other programmes and portfolios . Ability to remove blockers and manage risks, commercials, budgets and people . Build and maintain programme momentum through a multi-year schedule across parallel projects and workstreams . Ability to support the programme sponsors by overseeing the delivery of their vision for the programme . Technical Skills Required: Must have demonstrable experience: Programme Management of large IT Infrastructure implementations within the insurance industry . Programme Governance and delivery Frameworks that support management across multiple related projects and workstreams . Programme & Project Manager skills, with either MSP, PRINCE2 Practitioner or PMP . Delivery and management of programme budgets , often in excess of £5m. Delivery of large company rollout of Microsoft core technologies . Programme planning tools and techniques across scope, schedule and resources . Identification and management of programme assumptions, dependencies, risks and issues . Support & coach the programme team across a globally & culturally diverse community . Vendor management across a globally & culturally diverse community . Desirable experience: Insurance industry experience, preferably London Market . In-depth knowledge and experience of Waterfall, Agile and other methods . In-depth knowledge of Microsoft core technologies . In-depth knowledge of IT networking and other infrastructure concepts and technologies i.e. Azure, WAN, LAN, SD-WAN, Wi-Fi, VMware, SAN, SQL etc. Core Responsibilities for all Staff Achieve Results through Relationships with All Parties Deliver a personal performance that contributes towards Group and/or Company achieving their objectives . Achieve lasting relationships with all parties (internal clients, suppliers, third parties and other staff) . Delivery of Service Consistently deliver an excellent and comprehensive service, on-time, within budget and to, or exceeding quality expectations. Conduct and Integrity Ensure all dealings are carried out with integrity and professionalism . Act in utmost good faith, in accordance with Group and/or Company policies and never risk the Company's or the Group's reputation . General Res