Restaurant Floor Supervisor

External

Onni · Chicago

Full-timeOn-siteToday

ComplianceLeadershipPayrollPhoenix

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About the role

Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. AI Use: This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work. How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

Benefits

Competitive pay & a Comprehensive Benefit Package.Other benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program.Annual Education AllowanceGenerous Referral ProgramFun & collaborative company culture with lots of team building eventsFriends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily HotelWhat Will You Do:Team Leadership & SupervisionSupervise and coordinate front-of-house staff including servers, hosts, bartenders, and support staffLead pre-shift meetings to communicate goals, specials, and service expectationsProvide ongoing coaching, feedback, and training to team membersEnsure staff compliance with grooming, uniform, and service standardsGuest ExperienceEnsure guests receive prompt, friendly, and high-quality serviceHandle guest complaints and resolve issues professionally and efficientlyMonitor dining room activity to maintain service flow and guest satisfactionBuild relationships with regular guests and enhance the overall dining experienceOperations ManagementOversee floor operations during service, ensuring efficiency and organizationCoordinate seating, reservations, and waitlists to optimize capacitySupport inventory awareness, cleanliness, and sanitation standardsEnsure compliance with health, safety, and company policiesQuality & StandardsMonitor food and beverage quality and presentationMaintain cleanliness and organization of dining areas and service stationsEnsure all staff follow company procedures and service protocolsAdministrative SupportAssist with scheduling and staffing needsSupport payroll accuracy (timekeeping, breaks, etc.)Collaborate with management on performance reviews and staffing decisionsHelp drive sales through upselling and promotional initiativesWhat You Bring:Prior experience in a restaurant or hospitality leadership role (1-3 years preferred)Strong leadership, communication, and problem-solving skillsAbility to multitask and perform in a fast-paced environmentExcellent customer service and interpersonal skillsKnowledge of POS systems and restaurant operationsFlexible schedule, including evenings, weekends, and holidaysHow To Apply:Please apply through the link on the job posting and attach your resume and any other required documents.We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.Salary Range:$26 - $28 per hourHealth insuranceVision insuranceFlexible schedule

Restaurant Floor Supervisor

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