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Enterprise Resource Planning (ERP) Product Owner

External
tucsonaz logoTucsonaz · City Of Tucson - Information Technology
Full-timeRemote1w ago
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Benefits

Vision insuranceRemote work options

Additional Information

Posting Close Date Application and Special Instructions This is an open continuous recruitment. Applications will be reviewed in scheduled rounds as outlined below. This recruitment may close at any time once a sufficient number of qualified applications has been received. Applicants will be notified of their application status on a bi-weekly basis throughout the recruitment process. As part of the application process, all applicants are required to submit a chronological resume. Applications submitted without a chronological resume will be considered incomplete and will not receive further consideration. This position is based on-site at a City of Tucson facility. Remote or hybrid work arrangements are not available at this time. Applicants who meet the minimum qualifications may be evaluated and scored based on relevant education, experience, and training as outlined in the job bulletin. The highest scoring applicants will be invited to participate in a virtual interview via Microsoft Teams. IMPORTANT INFORMATION First Review of Applications Review Date: Monday, June 15, 2026 Applications received on or before Sunday, June 14, 2026, will be included in the first minimum qualifications (MQ) review. Interviews: Week of June 22, 2026 The highest scoring applicants will be invited to participate in a virtual interview via Microsoft Teams. *Second Review of Applications Review Date: Monday, July 6, 2026 Applications received on or before Sunday July 5, 2026, will be included in the second MQ review. The highest scoring applicants will be invited to participate in a virtual interview via Microsoft Teams. Interviews: Week of July 13, 2026 *Third Review of Applications Review Date: July 27, 2026 Applications received on or before Sunday, July 26, 2026, will be included in the third MQ review. Interviews: Week of August 3, 2026 The highest scoring applicants will be invited to participate in a virtual interview via Microsoft Teams. The City of Tucson does not provide visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Relocation expenses will not be provided for this position. Candidates are responsible for all costs associated with relocating to the Tucson area, if applicable. Recruiter Contact Information: If you have any questions regarding this recruitment, please contact: Liliana Almeraz (520) 837-4303 Liliana.Almeraz@tucsonaz.gov ABOUT THIS JOB Position Specific Summary The Enterprise Resource Planning (ERP) Product Owner position at the City of Tucson's Information Technology Department (ITD) is responsible for owning the vision, capability roadmap, and ongoing evolution of the City's Workday ERP platform. This role acts as the primary liaison between business stakeholders and IT, translating strategic goals and operational needs into actionable system capabilities to be realized by the technical team. The ERP Product Owner directs cross-functional teams responsible for driving continuous improvement, maximizing the value of the platform, and ensuring Workday serves as a scalable, user-centered solution that supports enterprise-wide transformation and efficiency. This role serves as the definitive business owner and final arbiter for evolution and consistent user experience of the City's ERP platform. Work is performed under the supervision of the IT Administrator. This position exercises supervision over Systems Analyst. Duties and Responsibilities Leads the strategy, vision, and business capability and technical roadmaps for the ERP system, overseeing the full product lifecycle from planning through sustainment. Establishes governance and standard practices for all development and major configuration changes to ensure alignment, prioritization, informed decision-making and consistent user experience / adoption. Supervises, coaches, and develops team members to successfully deliver solution designs and realize the intended value of ERP investments; supports staff development, training, and knowledge sharing while managing staff rotation to meet evolving product needs and resolving conflicts as needed. Collaborates with stakeholders across the City to gather requirements, define desired outcomes, and translate business needs into Workday solutions aligned with a unified, citywide ERP strategy. Partners with and directs architecture and technical teams to ensure scalable, feasible design and configuration aligned with enterprise standards. Collaborates with Subject Matter Experts (SME's) to ensure solutions meet business needs and are operationally sound. Manages, coaches, and guides team to realize design and intended value for investments. Trains and assists peers in maturing practice and personal growth. Manages rotation and development of staff to support evolving product needs, and resolve conflicts as needed. Directs and prioritizes the work of cross-functional teams an


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