Field Sales Operations Lead, Enterprise, NAMER Sales Operations, AWS SMGS Ops

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Amazon Web · San Francisco, CA

Full-timeOn-siteToday

AWS

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About the role

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The

Additional Information

The NAMER Sales Operations team is seeking a driven, analytical, and dynamic Sales Operations professional to support our Enterprise business. This candidate will be a key business stakeholder and partner for the industry team. This role is responsible for supporting revenue and business operations to ensure the highest standards and delivery of sales results. This candidate will be expected to work cross functionally to help the Enterprise field team successfully land and execute against strategic priorities and goals. We are looking for a hands-on and motivated self-starter who is comfortable in ambiguity and can navigate effectively in a matrixed environment to drive business results. This candidate will support the rhythm of the business activities such as Annual Planning Cycles including territory and resource planning, forecasting, Monthly Business Reviews, and other cadenced reporting and metrics for the business. This candidate will need to navigate internal systems, tools, and roll up their sleeves to drive predictable reporting, analyze business trends and make business recommendations to senior management based on these analyses - all in an environment of rapid growth and increasing complexity. This role will also lead the strategic definition of the key sales support systems and processes to meet the growth trajectory of the business and achieve the revenue and market development objectives. The ideal candidate has strong business and financial acumen, broad knowledge of sales operations, experience supporting field sales, and a deep analytic background. This position will work with the several stakeholders supporting the extended AWS Sales organization, such as Business Development, Finance, and the Partner team. The individual must have the ability to communicate effectively across multiple technical and non-technical business units. The candidate will play a key role in defining the vision and defining policy and processes for end to end execution of territory planning and account alignment of the sellers in this organization, sales compensation management, headcount planning, and revenue and goals planning. This candidate will also assist the Sales Leaders in evaluating and forecasting attainment against quotas, utilizing various CRM tools to derive well-vetted analysis, and other ad-hoc requests and analysis as needed. A successful individual is a person that has a proven work ethic that drives the desired results. Comfortable building and experimenting with the latest tools including GenAI. This is a hands-on position - the ideal candidate must be willing to "roll up the sleeves". Key job responsibilities Field Sales Operations at AWS is responsible for enabling sales teams through strategic planning, process optimization, and leveraging data-driven insights that drive revenue growth and operational efficiency. They partner cross-functionally to design and implement scalable programs, manage territory planning and quota setting, analyze sales performance metrics, and ensure alignment between field teams and corporate objectives to maximize customer engagement and business outcomes.

Field Sales Operations Lead, Enterprise, NAMER Sales Operations, AWS SMGS Ops

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