As a member of a centralized client service group, the Private Client Service Analyst/Associate will provide onboarding and client service support to the Wealth Advisor, Portfolio Management and Trust Company teams. The Analyst/Associate will partner with Compliance, Business Control and Operations as a point of service contact to ensure a highly efficient and rewarding client experience.
Responsibilities
Coordinate with the Private Wealth management teams to provide administrative and support services to new and existing clients.
Establish new accounts for natural person and entity clients. Duties include: document preparation, KYC data gathering and review, performing quality control check before submission for approval, documentation, account funding and information follow up.
Process account maintenance requests including: KYC updates (name changes, personal data updates, address changes, investment objective updates, etc.), control and interested party updates, and account updates such as margin, check writing, options, etc.
Address internal/external client service inquiries/requests. Resolve issues in a timely manner and escalate complex issues as necessary
Identify and flag suspicious activity to mitigate risk and prevent fraudulent account behavior and potential fraud exposure
Review and process requests for fund disbursements, gifting securities, ACATs and DTC transfers.
Provide support for eClient (online reporting portal), including assisting client with initial setup and subsequent general inquiries.
Alternative and Private Equity subscription document and marketing material fulfillment
Establish and maintain electronic third party data feeds
Ad hoc projects as assigned by management
Requirements
Undergraduate degree with relevant financial services industry experience
Series 7 and 66 licenses or the ability to complete
Proficient PC skills including MS Word, Excel and PowerPoint
Excellent communication skills both written and verbal
Professional presence with strong client service skills
Well organized with excellent attention to detail
Ability to prioritize workload based on evolving needs and circumstances and manage multiple tasks simultaneously
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Applicants must be authorized and have the right to work in the country where the role is located without the need for current or future sponsorship.
Nb · New York, NY