Additional Information
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Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Summary
As the Program Director for our regional Oracle PMS Cloud migration, you will lead one of the most strategic digital transformation initiatives within our organization. You will oversee the multi‑year, multi‑site transition of core hospitality systems to Oracle Cloud, driving operational efficiency, regulatory compliance, and enhanced guest experiences across our flagship properties in Macau and Singapore.
Reporting to the VP of IT Business Delivery, Asia, you will manage all aspects of program delivery, including scope, timeline, budget, quality, risks, stakeholders, and business outcomes. You will collaborate closely with cross‑functional teams, technology leaders, and external partners to ensure smooth execution in a fast‑paced, highly regulated 24/7 hospitality and gaming environment. This role requires a visionary leader with extensive experience in large‑scale Oracle Cloud migrations and a strong track record of delivering complex enterprise transformation programs.
This position is a 24‑month project‑based contract, dedicated to leading one of our most strategic Oracle Cloud transformation programs, with the ability to travel regularly between Macau and Singapore.
Job Responsibilities
Own the full program lifecycle: planning, execution, hypercare, and benefits realization for the Oracle Cloud migration across Macau and Singapore properties.
Lead a cross-functional team of internal PMs, BAs, technical architects, vendors, and business stakeholders while coordinating with global Oracle delivery partners and third-party system integrators.
Define and drive the program governance framework, including RAID management, phase-gate reviews, steering committee reporting, and executive escalation.
Develop and maintain a detailed integrated program plan covering data migration, configuration, integration (PMS, POS, CRM, gaming systems), testing, training, change management, and cutover strategy.
Ensure zero material disruption to gaming operations, guest services, and revenue during migration waves and cutover.
Manage program budget, resource allocation, and vendor contracts to deliver on time.
Drive rigorous risk, compliance, and security management (gaming regulatory requirements, data privacy, AML, SOX-equivalent controls).
Partner closely with business unit leaders (Finance, HR, Operations, Revenue Management, IT Ops) to validate requirements, secure sign-off, and realize targeted benefits (e.g., process automation, cost savings, real-time reporting).
Establish and track program KPIs, including milestone achievement, adoption rates, system performance, and ROI.
Act as the single point of accountability for program status to the Regional VP, business and IT Executive Steering Committee.
Job Requirements
Education & Certification
Bachelor's Degree in IT, Engineering, Business Admin or related field
PMP, PgMP, or PRINCE2 certification required
Oracle Cloud certifications (e.g., Oracle Cloud ERP Certified Implementation Specialist or equivalent) strongly preferred.
Marinabaysands · Marina Bay Sands, Singapore