Minimum of 5+ years' hotel sales experience required.
Experience in a similar size and quality hotel preferred
Skills and Knowledge
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Must be able to read, write, an understand English
Excellent verbal and written communication skills including leading and participating in formal presentations.
Strong negotiation skills as well as the ability to cultivate leads, build relations, and close the deal
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
Strong computer skills. Microsoft Office, Delphi, or other hotel sales system, and other programs as it pertains to this position
Strong knowledge of TravelClick products such as Demand 360, Rate 360, and A360
Strong knowledge of reading and understanding STR reports Excellent working knowledge of all sales department operations
Understanding of budgetary and fiscal responsibility to the department
Knowledge of all operational areas of the property
Ability to work as part of a team and train and motivate peers
Strong desire to deliver high quality of customer service
Detail oriented and organized as it pertains to accuracy and efficiency
Good personnel and management and organizational skills
JOB DUTIES
Assist DOSM or DOS with the day to day operation of sales team(s) to achieve budgeted revenues for current year, along with future year pre-booking goals as directed
Assists DOSM or DOS with hiring and training of all new employees in the Sales, Catering and Conference Services departments as directed
Ensure that all sales and administrative processes are in place and functioning effectively
Assist DOSM or DOS in establishing sales team policies and procedures relating to Sales, Revenue Management, and Reservations as directed
Be knowledgeable of the hotel's top accounts
Accompany Sales Managers on outside sales appointments and "shadow" Sales Managers during telephone prospecting and solicitation calls
Assist DOSM or DOS in development and implementation of monthly and quarterly sales goals and objectives for department as directed
Monitor quality and accuracy of group sales contracts to ensure proper application of hotel deposit, space allocation, yield and policies
Assists DOSM or DOS in preparing and training Sales, Catering, and Conference Service Managers in relation to performance benchmarks and budgets as directed
Develop room and catering strategies for forecasting and analyzing hotel revenue needs
Consistently explore new products and services, evaluating potential return on investment and enhancement to property versus potential costs
Coordinate with DOSM or DOS to conduct weekly meetings involving rate strategies for the future, group backlog, competitive business analysis and financial room forecasts as directed
Assist DOSM or DOS in preparation, development and execution of all sales goals as directed
Assist DOSM or DOS in completing weekly, monthly, quarterly, and annual reporting needs as directed
Maintain involvement in all property revenue centers to effectively plan and alter sales methods to ensure all sales levels are at budgeted and forecasted levels
Work with DOSM or DOS and Corporate Marketing Manager to take an active role in developing Marketing and PR strategies to support the revenue goals as directed
Use Hotelligence, CVENT, HIS
Benefits
Vision insurance
Additional Information
250 rooms | 17,634 sq. ft. total event space across 13 meeting rooms
Amenities include: on-site restaurants (La Grotta, 1885 Café & Market), lobby bar (Gather & Hem), indoor pool, fitness center, EV charging, banquet & meeting support.
Located in the heart of Virginia's capital in the historic Miller & Rhoads building, this hotel is just steps from the Richmond Convention Center and Virginia State Capitol. Blending historic charm with modern amenities, it provides an engaging downtown environment for hospitality professionals serving both business and leisure travelers.
JOB DESCRIPTION
Job Title: Associate Director of Sales
Departments: Sales and Marketing
Supervision Exercised: Sales and Marketing Department
Supervision Received: Director of Sales and Marketing or Director of Sales
JOB SUMMARY
The Associate Director of Sales is responsible for supporting the DOSM or DOS with the day to day leadership and management of the sales and catering team, to include overseeing and coordinating Marketing, Sales Managers, Catering Managers and Conference Service Managers. The Associate Director of Sales will coordinate a plan with the DOSM or DOS to implement, monitor and control sales strategies. The Associate Director of Sales is also responsible for meeting their assigned monthly sales goals.
MINIMUM REQUIREMENTS
Education
- Bachelor's Degree or equivalent industry experience
Hriproperties · Hilton Richmond Downtown