You will be responsible for welcoming customers, providing them with guidance & help in processing their transactions.
Ensuring that all transactions are performed in accordance with our compliance rules and you will professionally deal with customers inquiries in a timely manner.
Cash handling and maintaining cash register operations including reports using MS Office tools.
Work collaboratively with a supportive team to meet operational and performance targets.
Role Requirements
2 yrs of customer service experience (preferably in financial services or retail)
Problem-solving skills.
Experience in cash handling and currency exchange.
Strong communication skills.
Fluency in English - additional languages (Hindi) is a strong advantage.
Proficiency in MS Office tools (MS Excel, Word, Outlook)
Flexible availability, including Sundays.
Strong attention to detail and a high level of integrity.
We make financial services accessible to humans everywhere. Join us for what's next.
Benefits
You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few( https://careers.westernunion.com/global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.Your Australia specific benefits include:Annual Leave, Sick leave and Maternity / Paternity leaveGlobal Recognition and Rewards ProgramsGroup Life and Disability policyReferral ProgramEmployee Assistance ProgramsEmployee WellnessPublic holidaysSuperannuationThis is a comprehensive list of the benefits and that the eligibility for some of these benefits will be subject to insurers or local policy rules.#LI-SK1Estimated Job Posting End Date:06-16-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.Flexible schedule
Additional Information
Front Line Associate (Full Time) - Sydney, Australia
Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Join Western Union as a Front-Line Associate.
Western Union powers your pursuit.
As a Front-Line Associate, you will be responsible for maintaining customer services as per company standard, generating money transfer transactions, cash register operations and loss prevention in adherence to store standards, company policies and front desk procedures.
Westernunion · Australia