Staff Development Manager

About the role

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work As Staff Development Manager, you will oversee the following: -The training and development of all DSDHH positions statewide, including the upkeep of a staff development portfolio system that tracks continuing education, training, and conference opportunities. -Comprehensive training for entire DSDHH teams and bring in expert trainers. You will lead our onboarding process for new employees -DSDHH's outreach arm of the division. In this key leadership role, you will design, develop, and deliver high quality training and professional development programs for both division employees and external partners. You will create engaging training content, coordinate workshops, seminars, webinars, and conferences, and identify which staff should attend learning opportunities. You will also build a network of skilled trainers and subject matter experts to deliver presentations to employees at DSDHH staff development programs. As Staff Development Manager, you will help set the tone for every new employee's experience at DSDHH. You will collaborate closely with managers, supervisors, and coordinators to strengthen onboarding processes and ensure each new hire receives a welcoming, well organized introduction to the division. Your work will contribute directly to improved staff retention, successful recruitment, and a supportive culture where employees feel supported and valued. You will also lead and support DSDHH's Outreach and Education Coordinator team. In this capacity, you will ensure they remain actively engaged with Deaf, Hard of Hearing, and DeafBlind communities across North Carolina. This includes overseeing the creation and maintenance of marketing materials, guiding the team's use of social media and digital platforms, and supporting production of accessible content such as American Sign Language videos. Through your leadership, creativity, and commitment to professional growth, you will help the Division of Services for the Deaf and Hard of Hearing foster a happy, healthy, and high performing workplace. Knowledge Skills and Abilities/Management Preferences Salary Range: $67,122 - $117,465 Recruitment Range: $67,122 - $104,879 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred. Skilled in Curriculum Development and Instructional Design Skilled in workforce recruitment and Development Skilled in Competency Assessment and Evaluation Extensive knowledge in outreach and video production Skilled in external presentations and vendor Coordination This position will close at 11:59 p.m. the night before the end date. The Division of Services for the Deaf and Hard of Hearing works to ensure that all Deaf, Hard of Hearing, or DeafBlind North Carolinians have the ability to communicate their needs and to receive information easily and effectively in all aspects of their lives, especially their health and well-being. Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ . DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor's

Benefits

Additional Information

Agency Dept of Health and Human Services Division Deaf and Hard of Hearing Job Classification Title Staff Development Director I (NS) Position Number 65043229 Grade NC19

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