Process EFT deletions, reversals, returns, reclaims, and replacement payments for both periodic and non-periodic disbursements in accordance with pensioner and member account activity.
Ensure compliance with established OLA and SLA requirements while performing detailed reconciliations of EFT payments, returns, reversals, and reclaims.
Monitor and maintain hold-check listings to ensure timely resolution and accuracy.
Records Management & Data Maintenance:
Maintain, update, retrieve, and validate financial and member records across multiple systems, databases, and applications while ensuring data accuracy, completeness, and confidentiality.
Member & Beneficiary Communication:
Communicate directly with members, pensioners, and beneficiaries regarding replacement payments, returned checks, and account-related inquiries.
Prepare and distribute professional correspondence and documentation in a timely and accurate manner.
Banking Operations & Account Support:
Support banking operations and exception-processing activities by coordinating with financial institutions and internal stakeholders.
Research and retrieve financial data to respond to inquiries related to pensioner and beneficiary accounts, and update demographic and account information as needed.
Team Support & Quality Oversight:
Assist in training team members and reviewing work for accuracy and compliance.
Maintain production metrics, tracking reports, and operational documentation to support departmental goals and continuous improvement initiatives.
Systems & Process Improvement:
Participate in unit modernization efforts, system enhancements, production support activities, and user acceptance testing (UAT).
Contribute to process improvement initiatives that enhance efficiency, accuracy, and service delivery.
ACCOUNTANT - 40510
A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA), including or supplemented by 24 semester credits in accounting, including one course each in advanced accounting and auditing; or
A valid New York State Certified Public Accountant license.
To be eligible for placement in Assignment Level II individuals must have, in addition to meeting the minimum requirements, at least one year of experience as an Accountant - Assignment Level I or at least two years of satisfactory full-time professional accounting or auditing experience.
Additional Information
About TRS
Since 1917, the Teachers' Retirement System of the City of New York (TRS) has been securing better futures for NYC educators. With a pension fund valued at approximately $123 billion, TRS serves over 274,000 members, providing them with retirement, disability, and death benefit services.
At TRS, we seek dedicated professionals who are passionate about their work and committed to excellence. We pride ourselves on our member-centric culture, focused on delivering outstanding service and support to our members.
Position Summary
We are seeking a proactive and detail-oriented Senior Accounting Specialist to support key accounting operations through accurate record maintenance, payment processing, reconciliations, and member account support. This role requires strong analytical skills, excellent organization, and the ability to manage multiple priorities while meeting critical deadlines. The ideal candidate is dependable with excellent communication skills, and a commitment to accuracy, efficiency, and continuous improvement.
Cityofnewyork · New York City, NY