Senior Product Manager

About the role

We're hiring a Senior Product Manager to help redefine what customer understanding looks like in an AI-native world. You'll help us find the right problems, shape the right bets, and partner with engineering, research, and GTM to ship work that 50+ Fortune 1000 brands depend on. We're expanding our product surface area rapidly, which means whoever owns a surface has unusual leverage over what Knit becomes. You'll ship in two-week cycles alongside one of the strongest engineering benches you'll find at this stage - the kind of partnership that shortens the distance between idea and production in ways most PMs haven't experienced. You'll partner closely with our Director of Product, CTO, CEO, on-staff PhD-level Researchers, and Engineering Leads. This is a high-ownership role on a senior-heavy team. We expect your instincts to sharpen what we build and your execution to move us faster. Outcomes Success in this role is defined by sharper product decisions, stronger execution, and measurable customer and business impact on the surface you own. Customer adoption of shipped work: Usage and adoption rates of new and materially updated capabilities within our target ICP. Product velocity and roadmap reliability: Consistent shipping against outcome-driven commitments, with fewer mid-stream changes and clearer scope on what's in vs. out. Customer and business impact: Expansion revenue, win rate, retention, and customer value creation attributable to your product work. Cross-functional coherence: Engineering, Research, and GTM operating from one shared reality about what matters most, and why. Responsibilities | What you will own... Primary responsibilities of this role: Own a Meaningful Product Surface End-to-End Drive the full lifecycle of your product surface, from discovery to delivery to adoption. Write crisp specs, prioritize ruthlessly, and partner with engineering. Own outcomes, not outputs. Build Direct Customer Intuition Spend meaningful time with customers. Work alongside our PhD-level Researchers, but build your own direct understanding of how our users and buyers at Fortune 1000 brands actually think. Engage with AI-Native Product Decisions Contribute to shaping the AI layer of our product: eval strategies, quality loops, failure-mode design, when to trust the model versus defer to humans. You don't need to have done this at scale before - but you need to be genuinely curious and building fluency fast. Operate as a Force Multiplier Across R&D and GTM Drive clarity on tradeoffs, reduce mid-stream thrash, and keep Engineering, Research, and GTM aligned on what matters most. Grow Into Company Level Thinking We want your perspective on how we plan quarters, how we position against competitors, and how we tell our story to customers. The best ideas here come from people closest to the product and the customer - that's you. Required Skills & Experiences Required: 4+ years as a Product Manager , including time at a company with a strong product culture where you were pushed to think rigorously about customers and tradeoffs. 0→1 experience. You've taken a product from zero to meaningful customer usage. Ideally, in an early-stage environment (seed/Series A), where you didn't have a full supporting cast to lean on. Growing AI fluency. You've worked on or shipped features that involve AI or ML. You're curious about how LLMs work, you use AI tools actively in your own workflow, and you have a developing point of view on how the PM role is evolving in an AI-native world. Strong written and verbal communication. You can write a tight spec, run a crisp meeting, and bring people along clearly. Technical comfort. You can hold a real conversation with engineers about architecture and tradeoffs - you don't need to write the code, but you need to understand it.