Head of Partner Intelligence and Development

About the role

We're seeking a Head of Partner Intelligence and Development to lead a high-performing team focused on services-led partner enablement, AI-driven partner profiling, and partner ecosystem quality. You'll be accountable for building a scalable, competencies-first partner ecosystem and ensuring partners are correctly profiled, enabled, and routed to the most effective engagement model. Your team covers two core functions: partner enablement and program management, and AI-driven partner profiling and intelligence production. You'll translate strategy into clear team objectives, embed execution excellence, and ensure predictable high-quality output across enablement and profiling operations. Your day-to-day: Leading team performance and development, executing services-enablement strategy, overseeing AI-powered partner profiling workflows, conducting strategic partner QBRs with your team, coordinating cross-functional alignment with channel stakeholders and technical teams, and driving continuous improvement in enablement programs and profiling accuracy. What You'll Actually Do Team Leadership & Strategy Execution: Lead and develop a team covering partner enablement (program management, certification, competency development) and partner intelligence (AI-driven profiling, data quality, partner classification). Translate strategy into clear team objectives, embed execution excellence, and build team capability through coaching and performance management. Services-Led Partner Enablement Execution: Execute the services-enablement strategy across partner ecosystem and ensure partners meet competency requirements and are equipped for services-based growth. Oversee partner certification programs, training delivery, and program compliance monitoring. Drive partner capability uplift through targeted enablement interventions and competency development plans. Services Readiness & Partner Maturity Development: Use profiling data to evaluate partner maturity and delivery capability. Support strategic partner QBRs focused on certification progress and delivery quality. Build targeted development plans to uplift partner services capability and drive tier progression. AI-Powered Partner Profiling Leadership: Own the execution of the profiling process with your intelligence team. Ensure accurate partner qualification, scoring, and routing into the correct engagement model. Drive improvements in data completeness, profiling accuracy, and time-to-qualification. Maintain partner intelligence systems health and validation workflows. Cross-Functional & Program Alignment: Partner with channel stakeholders, field partner teams, services development teams, and technical teams to ensure seamless execution. Influence competency frameworks and certification requirements. Act as escalation point for partner capability and profiling issues. Distribution Alignment (Transitional): Support the transition of volume-business management responsibilities to the distribution operations team. Coordinate on processes tied to partner readiness and data quality during transition phase.