Support the execution of the department's strategy to embed MUFG Bank in the flow business of our clients.
Financial
Partner with sales team to support client activities and contribute to division's financial target.
Customer
Act as first-level support for client queries on e-channels, cash, and trade product services.
Deliver high-quality service to internal and external clients to enhance the bank's reputation.
Assist clients with account management, online transactions, uploads, and online capture.
Troubleshoot login, payment-related, and account-related online banking issues.
Work closely with internal teams to ensure timely and accurate transaction processing.
Other/ Control
Develop knowledge of transaction banking products to provide the right level of support to clients and the wider departments.
Ensure compliance with relevant regulations and limits.
Maintain awareness of industry trends, products, relevant laws and regulations.
Adhere to all company policies / guidelines.
Requirements
Bachelor's degree from a recognised university or higher learning institution.
Minimum 1-2 years of relevant experience in transaction banking and services (fresh graduates are welcome to apply).
Good understanding of cash management, trade finance products, and digital banking platforms.
Strong stakeholder and client management skills.
Ability to analyse issues and propose practical solutions.
Strong communication skills with the ability to explain technical matters clearly.
Strong Microsoft Office skills and basic computer operation knowledge.
High attention to detail, risk awareness, and ability to work in a fast-paced environment.
Ability to work collaboratively across teams and manage multiple priorities.
Familiarity with banking regulations, compliance requirements, and operational risk controls are an advantage.
Why Join MUFG:
Benefits
Vision insurance
Additional Information
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG is seeking an Analyst, Transaction Banking Client Services to join their team in Kuala Lumpur, Malaysia. This is an excellent opportunity to immerse yourself in transaction banking, focusing on trade and supply chain finance as well as cash management products. You will play a key role in shaping product strategies, supporting regional initiatives, and ensuring operational excellence. If you are passionate about driving product success while upholding compliance and risk management standards, this role is an ideal platform for career development.
Transaction Banking (TB) offers essential banking products and services for corporate clients, including channels and accounts for Trade & Supply Chain Finance and Cash Management.
This encompasses liquidity management, payments, collections, trade and supply chain finance.
Mufgub · Mufgm, Kuala Lumpur Branch