Integrated Care Coordinator

Benefits

Additional Information

Note: Current Employees must use the Workday Dashboard career section to apply for this position. Employee Type: Regular Department: Mental Health Salary: $71,123.69 - $99,564.05 Annually / $5,926.97 - $8,297.00 Monthly / $36.47 - $51.06 Hourly Scheduled Weekly Hours: 37.5 Overtime Eligibile: No Job Posting Date Range: 04/21/2026 - Until Filled Job Summary: The position allocated to this classification performs professional and/or administrative duties, providing behavioral healthcare services, healthcare coordination or authorization and utilization reviews of behavioral health services for eligible individuals. Under the direction of the CSD Director, work is performed with considerable independence and evaluated on the attainment of the assigned division(s) and the associated program goals and objectives. There are three Integrated Care Coordinator areas of assignment within CSD: Behavioral Health Agency Clinical Integrated Care, the Behavioral Health Administrative Services Organization Integrated Care and the Behavioral Health Administrative Services Organization Utilization Review Integrated Care. Job Description: ESSENTIAL JOB FUNCTIONS Behavioral Health Agency Clinical Integrated Care Coordinator: Follows the laws of the State of Washington and the federal government as they pertain to mental health practice. Completes all training required by the WAC and RCW's within the required time frames. Attends training to improve clinical skills. Adheres to Service Encounter Reporting Instructions (SERI). Maintains records in accordance with requirements of law, contractual requirements and agency policy. Provides individual, family, and group counseling. Practices standards for managed care as it applies to clinical practice. Provides person centered care services in a culturally sensitive manner. Provides mental health assessments, develops and implements treatment plans, provides case management referral and care coordination with other mental health professionals, allied treatment providers, and other community partners. Provides crisis intervention services when needed and stays familiar with crisis policies and procedures. Participates as a team member of this Agency by attending staff meetings and actively participating in agency meetings. Attends regular supervision with the Integrated Behavioral Healthcare Manager to maintain quality of care; responds to requests from supervisors in a timely manner; uses time effectively; keeps appointments and is at work and meetings on time. Encourages and participates in community networking; supports treatment team meetings developed by other agencies; and attends community meetings as requested and approved by supervisors. Performs other related duties as required/assigned. Behavioral Health Administrative Services Organization Integrated Care Coordinator: Provides direction and guidance to individuals, contracted providers, and allied systems to assure alignment with the CSD mission and desired outcomes. Stays abreast of hospital daily census and of the reasons for admissions and discharges or lack of movement toward discharge. Collaborates with Utilization Review Integrated Care Coordinator regarding continued inpatient stay requests for eligible individuals by reviewing clinical documentation for required Medical Necessity Criteria; through telephonic consultation and record review; offers clinical opinions regarding level of care, duration, and intensity of care when deemed needed. Monitors discharge tracking to ensure compliance with first follow-up appointment and treatment status 30 days post discharge for eligible individuals whose behavioral health services are funded with non-Medicaid funds. Tracks and monitors applicable inpatient readmissions within sixty (60) days and the reason for such. Convenes community care meetings with providers to review and evaluate coordination of care and identify necessary resources to prevent further recidivism. Participates in the team meetings for children and adults at the community inpatient psychiatric hospitals. Provides oversight, education, and consultation to referring providers and CSD contracted programs that divert adults or children from intensive services to promote maximum utilization. Maintains collaborative and collegial working relations with all provider employees, allied system staff, inpatient staff, diversion resource staff, individuals, and their families. Builds and maintains strong system working relations within the behavioral health delivery system and with allied service systems. Promotes evidence-based practices (EBPs) among the CSD contracted provider agencies and develops evaluative tools to determine if the EBPs are successful for individuals in services. Defines effective and efficient referral and communication protocols between the CSD and each contracted agency. Encourages the implementation of person-centered services and shares information about newly emerging person-centered mo