Position Title
Treasury Management-Product Manager Sr II
Location
Nationwide, MI 48098
Job Summary
A Treasury Management-Product Manager Sr is responsible for the research, design, development, and delivery of new value-added products to augment and enhance product lines, improve competitive position, and increase revenues while ensuring compliance with industry regulations and rules. Employs an end-to-end view of payment products across the enterprise, first taking measure of the bank's current capabilities and then layering over these products the lens of the customer. Stays informed on evolving technologies and markets to ensure the bank is consistently on the forefront of next generation products and services, and employs that knowledge in developing and delivering products that will ensure market leadership. Collaborates with a cross functional team of professionals to ensure integration with sales, marketing, operations, technology, and customer service; and to ensure products are launched in accordance with business needs and priorities.
This role is a strategic thinking yet process-oriented professional with superior skills at managing projects. The role requires an inherent ability to see the big picture of the market evolution and connect to the customer of today and shepherd them into the future.
Job Responsibilities:
JOB RESPONSIBILITIES
Product development & management
Ideate and develop compelling products for Flagstar's retail and wholesale clients.
Oversee product metrics, launches and product performance and ensure success against product goals and expectations.
Ensure continuous improvement in the product as well as ensure that product compliance meets market needs.
Keep abreast of industry - along with both traditional and non-traditional competition.
Manage the product lifecycle from conception to launch, guiding product introduction through development, business case, and implementation.
Work closely with MIS/Data science team and translate business requirements as required.
Strategy
Advise business leaders with recommendations to achieve business objectives.
Identify product opportunities and gaps for the organization, determine potential impact to financials, and inform multi-year product strategy and prioritization program.
Aggressively learn industry dynamics.
Understand and develop a perspective on payment industry - both traditional and non-traditional products and rails.
Develop, maintain and own product roadmap that balances.
Strategic objectives.
Capital investments.
Differentiation in the marketplace.
Customer experience.
Compliance & risk.
Sales & distribution needs.
Leadership, organizational alignment & talent management
Develop trusted partnerships within the enterprise; coach team to develop impactful partnerships.
Lead a matrix team, driving for outcomes adequately consulting and utilizing the partner groups like IT, HR, marketing, Audit, Risk etc.
Solve problems with creativity; Have critical and open conversations to align organizational forces for creating sustainable competitive differentiation.
Play a lead role in marketing products. Ensure proper training and education on product positioning and functionality.
Ensure products resonate with customers through research and that product maintenance is
continuous. Actively promote and support the product portfolio throughout the organization.
Align organization - HR, compliance, risk, IT, finance and other support groups - for collaborative impact.
ADDITIONAL ACCOUNTABILITIES
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
Education level required: Undergraduate Degree (4 years or equivalent) Business Administration, Economics, Marketing or related field.
Minimum experience required: 10+ Years of experience researching, designing, developing, and/or delivering new value-added products in payments, banking or FinTech industry.
8+ years of experience developing and driving product strategy or sales.
Experience gathering and transforming customer and business needs into an actionable product roadmap that has driven business results.
Experience creating product artifacts, including market research summaries, competitive analyses, product comparisons, business cases, business and product requirements, business and product workflows, and customer journey maps.
Experience with digital product development, including ability to work cross-functionally to drive delivery.