Commercial Operations Manager

About the role

Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions. Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors. Essity is seeking an experienced Commercial Operations Manager. The Commercial Operations Manager will drive commercial excellence by leading new item development, enabling sales execution, and building tools and processes that support successful product launches and retail adoption. This role acts as the operational backbone of the sales organization, translating strategy into execution across pricing, item setup, launches, and displays, while partnering cross-functionally to ensure alignment and forecast accuracy. This is a hybrid role based in Philadelphia (3 days/week in office). We're looking for individuals who challenge the status quo, embrace innovation, and thrive in a fast-paced environment. At Essity, we are committed to continuous improvement - of our products, our business, and ourselves.

Responsibilities

• Develop and execute Go-To-Market (GTM) models, including channel strategy, sales enablement tools, and launch frameworks for new items
• Support strategic planning by delivering new item forecasts, tracking, and localization of regional GTM strategies
• Manage end-to-end product commercialization across Incontinence and Fem Care categories, ensuring seamless retail adoption
• Lead display programs and in-store activation initiatives to drive sales growth and market share
• Oversee SKU lifecycle management, including item setup, transitions, and ongoing portfolio optimization
• Partner with Marketing to translate commercial insights into product development and innovation planning
• Lead commercial workstreams for global and local cross-functional projects

Requirements

• Minimum 5+ years of experience in Commercial Operations, Sales Operations, or related roles within the CPG industry.
• Strong expertise in product commercialization, forecasting, data analysis, GTM strategy, and process improvement.
• Proven ability to execute product launches, manage SKU lifecycles, and ensure retail readiness.
• Experience leading sales forecasting (monthly/quarterly) and aligning with Sales, Finance, and Supply Chain.
• Proficiency in syndicated data analysis (e.g., Nielsen, IRI/Circana) to identify trends and growth opportunities.
• Advanced Excel skills; experience with ERP, CRM, and demand planning systems preferred.
• Preferred background in trade marketing, sales strategy, or account management.
• What We Can Offer You
• At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
• Compensation and Benefits
• Competitive annual salary range + annual incentive bonus + benefits
• Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.
• Along with competitive pay you will be eligible for the following benefits:
• United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
• Wellness program provided through Rally
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match and annual employer base contribution
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• PTO offering with Paid Holidays
• Voluntary benefits to include: critical illness, hospital indemnity, and accident insurance
• Employee discounts program
• Scholarship program for children of Essity employees.
• Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total Reward
• Additional Information

Benefits

Additional Information

Commercial Operations Manager

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