Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry
Foster and expand the company's relationship with business units, divisions and the overall enterprise customers
Create and cultivate a close relationship with strategic alliances
Understand the customers' business strategy and direction and manage a long term, sustainable business portfolio
Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.
Bringing innovative ideas that showcase case Talkdesk's competitive advantage and disruptive mindset
Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region's market segmentation and targeted accounts
Develop essential internal relationships to provide the support necessary to manage accounts and close deals
Communicate accurate and realistic forecast information to the management team per our process and policy
Communicate market reaction and needs back to headquarters in a productive manner
Take an active role in solving problems, which involve other functional areas, instead of "dumping problems at the factory door"
Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues
Requirements
Travel required: 50%+
Previous experience in selling Enterprise software solutions into Financial Services related accounts
8+ years of outside/direct sales experience carrying / exceeding quota, preferably SaaS
Experience positioning through strategic value based selling
Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
Analytical, with strong business acumen
Flexible personality, able to adapt to surroundings
Analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
Excellent communication and presentation skills
Extensive negotiation and contract development experience
Comfortable operating in a fast-paced, dynamic startup environment
CCaaS knowledge is a plus
BA/BS degree
Pay Range (OTE Pay) : $300,000 - $350,000
Other Types of Pay : Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
Health Insurance : Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Retirement Benefits : 401(k) plan
Paid Time Off : Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.
Paid Holidays : Talkdesk offers 14 paid holidays each year.
Paid Sick Leave : Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.
Method of Application : Apply online.
Application Window : The application window is expected to close at least 5 days from the posting date. The application was posted on 04/20/2026.
Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.
All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com .
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a
Benefits
Health insuranceDental insuranceVision insurance401(k)Paid time offFlexible scheduleEquity / stock optionsPerformance bonus
Talkdesk2 · Chicago