Additional Information
Join a team that honors customer trust through rigorous science and innovation. As our Sr. Product Safety Assurance Analyst (Non-Foods), you'll vet new and existing WFM (Whole Foods Market) Private Brands non-food products, investigate supplier programs in accordance with regulatory and WFM requirements, and provide expert technical guidance for product and process development across Body Care, Supplements, Pet Food, and other categories with elevated risk and safety considerations.
This role sits within a growing Product Safety Assurance team that supports the WWGS Private Brands business, which is currently in a period of rapid acceleration. This hire is critical to scaling our safety and quality capabilities in step with that growth.
Key job responsibilities
Lead commercialization readiness for Private Brands non-food products, ensuring compliance with WFM quality standards and applicable regulations; partner with WFM Legal on complex regulatory requirements.
- Develop chemical, microbiological, physical, and shelf-life test requirements based on supplier data, regulatory requirements, and WFM standards
- Perform supplier diligence of vendor product safety plans, facility risk assessments, and quality reports
- Review product claims, vendor documents, test results, and Food Safety Plans to ensure adherence to WFM Private Brands and regulatory standards
- Partner with Product Developers, Supplier Quality Assurance, Team Leads, and Merchandisers to incorporate product attributes and develop CAPA plans for out-of-specification results
Provide Strategic Program Leadership.
- Advise stores, operational areas, suppliers, and executive leadership on regulatory and compliance issues specific to non-food categories
- Provide expert technical consulting to develop innovative solutions for emerging product safety issues
- Engage with suppliers and customers to resolve complex, business-critical product safety concerns
- Monitor formulation and label reviews, identifying root causes and driving sustainable resolutions
Champion Continuous Improvement.
- Drive innovation in supplier quality assessment and product verification methodologies
- Lead process improvement initiatives and modernize quality systems
- Develop and implement enhanced testing protocols and quality monitoring systems
A day in the life
Your day begins reviewing supplier documentation and test results for Body Care and Supplement launches, ensuring regulatory compliance. You collaborate with Product Developers and Merchandisers on risks for a new product launch, then conduct supplier diligence calls. You partner with WFM Legal on labeling claims and investigate out-of-specification results, developing CAPA plans with Supplier Quality Assurance. You advise leadership on regulatory changes and review Food Safety Plans. You solve critical problems: ensuring compliance, preventing safety incidents, protecting WFM's reputation, and most importantly - protecting customers' safety and upholding their trust.
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