Knowledge of Collections, Cash Applications, and Billing procedures. B2B collections & deductions/dispute experience.
Customer Service and Communication Skills - Provide excellent customer service to both internal and external customers. Provide excellent customer service to both internal and external customers. Ability to prioritize and handle multiple responsibilities.
Analytical and Reporting skills - Ability to generate reports and using Excel (vlookup, pivots etc) for a key HR programs on a recurring basis, also responsible for ad hoc reporting and analysis. Good at using Microsoft Office Excel
Strong attention to detail goal-oriented
Willing to work on night shift
Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas)
Benefits
Comprehensive HMO package (medical and dental)Paid time off and paid sick leaveQuarterly Performance BonusEmployee Assistance and Wellness ProgramsAbout RingCentral/Acquire BPORingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.By completing your application for this role, you:Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunitiesHave read and agreed to our Data Privacy PolicyLinkedIn #LI-JS6Dental insuranceFlexible schedulePerformance bonus
Additional Information
Senior Accounts Receivable Operations Analysts
Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).
It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.
RingSense AI is RingCentral's proprietary AI solution. It's designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.
This is where you and your skills come in. We're currently looking for Senior Accounts Receivable Operations Analysts.
To succeed in this role you must have the following:
Billing and Collections . Daily delinquency notices. Payment and billing reconciliations. Reconcile customer disputes as they pertain to payment of outstanding balances. High volume phone calls and emails to assigned delinquent customers.
Reporting. W eekly and monthly reporting to direct supervisor. A ble to build ad-hoc reporting utilizing NetSuite and Excel.
Team Planning. Participate in team planning meetings. Team player able to assist where needed. Meet defined department goals and activity metrics.
Netsuite Experience. Must have NetSuite experience.
To succeed in this role you must have the following:
5 years high volume B2B collections & deductions/dispute experience
Must be an Accounting Graduate
Must have a Netsuite experience
Ringcentral · Manila, Philippines