Become part of our "Winning Culture" and work on award-winning projects in high-end technological settingCorporate Social Responsibility and Inclusion standards are very important to us and go far beyond the usual - especially in the current political climate!We offer a company own learning platform! Our goal is to help you realize your individual potential!
"Wellbeing & Employee Assistance Program": Your (mental) health is important to us and is treated confidentially by a neutral party!
Solid qualification-, performance- & competence-based remuneration model, attractive pension scheme and various allowances
Referral/incentive/recognition programs - we want you to feel appreciated at Unisys!
Extended health insurance coverage(premium package) as well for private usage after 3-month probation period
hybrid work model (3 days onsite/2 days flexible) and great camaraderie, whilst working with Lithuania and global top talent
Free parking lots and a bike garage for storage
Salary: full-time gross monthly 4.400,00 - 6.750,00 € based on your competencies and skills plus a company bonus
#LI-LO1
Health insurance
Flexible schedule
Performance bonus
Parental leave
Additional Information
What success looks like in this role:
Design and develop enterprise-grade chatbot and voice solutions using Azure Bot Service, Power Virtual Agents and integrations (e.g. Genesys, Twilio, Microsoft Teams).
Implement and optimize LLM pipelines, ASR/TTS for voice bots, and retrieval-augmented generation (RAG) for knowledge-driven responses.
Integrate conversational systems with Unisys platforms (CRM, ITSM, security solutions) via APIs and event-driven architectures.
Ensure compliance and security, including PII protection, encryption, and adherence to global standards (GDPR, accessibility).
Monitor and improve performance through analytics, A/B testing, and continuous optimization of containment rate, latency, and CSAT.
Collaborate cross-functionally with product and engineering teams; mentor junior developers and establish best practices.
You will be successful in this role if you have:
3+ years experience in Software Engineering/ Data Engineering/ AI projects with 1+ year experience in conversational/GenAI (chat and voice).
Expertise in Azure, Azure AI Foundry, Azure AI Search or similar AI API´s (Anthropic, Open AI, etc.)
Strong backend development skills (Python(Must-have), C# (nice-to-have) , REST APIs).
Knowledge of cloud platforms (Azure preferred), CI/CD, and security best practices.
Ideally working experience in LLM/NLU orchestration, Vector DB´s and whisper/voice models and familiarity with WebRTC services
Ability to work independently and collaboratively in an agile, fast-paced, high-impact environment.
Strong learning patterns and learning motivation
Strong written and verbal communication skills in English
Unisys · Vilnius, Lithuania