Sr. Digital Strategic Operations Manager - Operational Excellence

About the role

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary As the Sr. Digital Strategic Operations Manager, you will be the engine room of our marketing transformation. You aren't just a project manager; you are a builder of systems and a driver of change. This role sits at the intersection of strategy and execution, responsible for ensuring our marketing organization is fast, fiscally disciplined, AI-ready, and culturally aligned.

Responsibilities

• Define and scale AI-enabled capabilities and workflows, moving AI from "experimentation" to "standardized production."
• Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes.
• Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation.
• Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team.
• Manage the MarTech and Data Governance Councils, ensuring tool investments align with the unified operating model.
• Lead the cadence of QBRs and MBRs, ensuring they are decision-driven forums focused on accountability and performance.
• Design and deploy standardized global playbooks to ensure consistency across regional hubs and marketing "speedboats."

Requirements

• Required Qualifications
• 10+ years of experience in Marketing, Marketing Operations, or Business Strategy leadership within a global enterprise technology company with a focus on process architecture.
• Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context.
• Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing.
• Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes.
• Ability to build deep relationships and influence senior leaders without direct authority.
• Comfortable driving accountability with senior leaders and cross-functional GTM teams.
• A 'power user' mindset with an understanding of AI/Automation to productize it and data to find the ROI story.
• Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance.
• Ability to tell a compelling story through data and present complex operational concepts to executive audiences.
• Experience thriving in 'transformation' environments where the roadmap is built in real-time.
• A proactive mindset-identifying issues before they reach leadership and presenting them alongside potential solutions.
• Demonstrated ability to not just fix problems, but to build processes to prevent them from reoccurring.
• Compensation Disclosure
• $138,000.00 - $222,000.00/yr
• Our Commitment
• We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
• We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
• Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all q

Additional Information

Our Mission At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

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