Technical Claim Manager-Miscellaneous Professional Liability/Errors & Omissions (E&O) (hybrid)

About the role

We're not like other insurance companies. From our specialty products to our business model, our culture to our results - we're different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company. Principal Duties & Responsibilities -Proactively handle professional liability claims primarily involving miscellaneous professional liability litigation, including Errors and Omissions/E&O and Architects & Engineers/A&E to achieve optimum payout results by resolving claims fairly, expeditiously, and economically. -Assess and analyze coverage issues on claims, and issue appropriate coverage letters and documentation. -Complete timely investigation of claims and post appropriate reserves. -Pursue risk transfer opportunities, including dealing with contractual indemnity and additional insured issues. -Handle claims in accordance with RLI's Best Practices. -Resolve claims in timely manner to an effective outcome. -Travel to and attend mediations, settlement conferences, and/or trials as warranted. Education & Experience Typically requires a bachelor's degree in business administration, insurance, or a related field and 5+ years of experience in a similar position directly handling claims or as an attorney with experience in litigation. JD preferred. Knowledge, Skills, & Competencies -Meaningful experience handling professional liability claims with significant exposure under professional liability policies. Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims. -Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution are essential. -Superior writing and communication skills to work effectively with insureds, claimants, underwriters, and upper management. Compensation Overview The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range $100,004.00 - $143,005.00