Serve as a trusted advisor to ITS leadership and business stakeholders, translating business needs into technology strategies aligned with enterprise goals
Represent business partners in conversations with senior leadership regarding strategic priorities, revenue goals, and operational needs
Build strong relationships across all levels of the organization to drive alignment and shared outcomes
Cross-Functional Collaboration & Integration
Facilitate collaboration across teams, ensuring integrated solutions that meet enterprise needs
Connect initiatives, teams, and stakeholders to deliver cohesive strategies and operational plans
Partner with business and IT leaders to design, test, and implement scalable, efficient processes
Operational Strategy & Continuous Improvement
Lead the execution of operational strategies within your focus area (e.g., IT governance, business process integration, technology services)
Drive a culture of continuous improvement, adaptability, and responsiveness to changing business needs
Establish and reinforce organizational norms, behaviors, and ways of working that support success
AI & Automation Enablement
Identify opportunities where AI and automation can enhance business processes and improve outcomes
Partner with technical teams to move AI/automation solutions from pilot to production
Define success metrics and monitor performance to ensure AI investments deliver measurable value
Lead change management and stakeholder engagement to drive adoption and sustainability
Risk Management & Data-Driven Decision Making
Identify, assess, and mitigate risks related to business operations and technology initiatives
Develop and implement strategies to ensure continuity, compliance, and operational resilience
Leverage data and analytics to inform decisions, uncover trends, and optimize performance
Leadership & Influence
Serve as a leader across ITS and enterprise initiatives, both internally and with external partners
Use influence, strong communication, and organizational awareness to drive clarity, alignment, and commitment
Ensure ITS vision and strategy are effectively communicated and understood across stakeholders
Key Focus Areas
Strategic Business & Technology Advisory: Align business needs with scalable technology strategies
Product & Platform Roadmap Alignment: Ensure business priorities are reflected in roadmaps
Fundraising & Business Domain Expertise: Align technology with operational and fundraising outcomes
Job Requirements:
7+ years of experience in fundraising, IT operations, communications, supplier management, or a related field
Demonstrated progression in leadership responsibilities, including strategic planning, budgeting, and organizational development
Strong business acumen with the ability to bridge business and technology
Practical understanding of AI and automation use cases in business environments
Experience driving cross-functional initiatives and influencing without direct authority
Strong communication and presentation skills, with the ability to simplify complex concepts
Proven ability to manage ambiguity, navigate organizational dynamics, and drive results
Bachelor's degree in Business Administration, Management, Informa
Benefits
Vision insurance
Additional Information
At ALSAC you do more than make a living; you make a difference.
We like people who are different...because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
The Senior Advisor, Technology Services plays a critical role in driving a culture of collaboration and integrated strategy across ITS, the ALSAC enterprise, and external partners. This leader is responsible for shaping and executing operational strategy within a designated focus area while ensuring alignment with enterprise priorities.
This role is highly cross-functional, requiring strong relationship-building, strategic thinking, and the ability to translate complex business needs into scalable technology-enabled solutions. The Senior Advisor will proactively identify opportunities, manage risks, and lead efforts that connect teams, ideas, and initiatives to deliver measurable business outcomes.
A key aspect of this role includes advancing AI and automation adoption- as a strategic partner who can identify high-value opportunities, guide pilot efforts to production, and lead change management to ensure successful adoption.
Alsacstjude · Memphis, TN