Authentication Risk Analytics Advisor
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About the role
The Authentication Risk Analytics Advisor serves as a strategic analytics partner for Authentication Risk Management, responsible for transforming authentication, fraud, and operational data into clear insights, executive narratives, and actionable recommendations. This role owns recurring leadership reporting, performance scorecards, fraud trend analysis, and global authentication insights that support strategic decision-making across fraud prevention, client performance, operational effectiveness, and product/channel optimization. The Advisor will serve as a key analytics partner across Risk Solutions, Product, Technology, and leadership, translating authentication and fraud data into insights that help identify emerging risks, measure performance and control effectiveness, and inform prioritization of high-impact opportunities across authentication services. Day in the Life: Own and advance the reporting and insights framework for Authentication Risk Management, including recurring leadership reporting, performance scorecards, dashboards, and executive business reviews. Develop and maintain daily, monthly, and ad hoc reporting across authentication risk channels to monitor performance, fraud trends, client impacts, and operational outcomes. Analyze authentication performance, fraud activity, risk outcomes, approval impacts, and operational KPIs to identify emerging risks, performance shifts, and opportunities for improvement. Lead deep-dive analysis on authentication trends, fraud events, client performance, control effectiveness, and channel-specific risk patterns. Translate complex data into clear executive narratives, key takeaways, and actionable recommendations for leadership and cross-functional partners. Define, maintain, and enhance key performance indicators used to measure authentication effectiveness, fraud prevention outcomes, client impact, operational efficiency, and strategic initiative performance. Partner across Risk Solutions, Product, Technology, to support data-driven decision-making and prioritization of high-impact opportunities. Serve as an analytics subject matter expert for Risk Engagement and internal partners by helping scope issues, evaluate root causes, and design solutions that improve fraud prevention, risk visibility, operational effectiveness, and client outcomes. Monitor global authentication trends and emerging fraud patterns to help identify risks, vulnerabilities, and potential areas for proactive mitigation. Evaluate the effectiveness of authentication controls, rules, models, vendor strategies, and operational changes by measuring performance before and after implementation. Support leadership updates, client escalations, fraud event reviews, and strategic initiatives through timely analysis, reporting, and insight development. Identify reporting gaps, data quality concerns, metric inconsistencies, and opportunities to improve visibility across authentication services. Recommend improvements to reporting processes, analytical methods, dashboards, and performance measurement practices to improve decision-making and operational effectiveness. Collaborate with internal stakeholders to ensure analytics outputs align with business objectives, client needs, risk priorities, and leadership expectations. Perform other duties as assigned.