Additional Information
POSITION TITLE
Overhire House Manager
Performance Operations - Front of House
College of Performing Arts
INTRODUCTORY PARAGRAPH
Join The New School
At The New School, we redefine the boundaries of education, creativity, and innovation. Founded in 1919 and located in the heart of New York City, we are home to over 9,000 students from over 100 countries , offering more than 135 degree and diploma programs across our renowned colleges, including Parsons School of Design, The New School for Social Research, Eugene Lang college of Liberal Arts, Parsons Paris, and the College of Performing Arts . Our progressive, interdisciplinary approach has earned us recognition as one of the most forward-thinking institutions in the world.
POSITION/ROLE OVERVIEW
The Front of House area at The New School's College of Performing Arts is seeking highly qualified Overhire House Managers to join its team. Reporting to the Manager of Event Operations, the Overhire House Manager is directly responsible for the patron experience at on-site events.
This role oversees ushers on-site, liaises with production staff, fields patron and performance-related issues that arise, and ensures that venues are safe and clean. The House Manager is responsible for creating an excellent experience for patrons, serving as the point person for ushers and performers, and overseeing fire code compliance in performance spaces.
Formed in 2015, the College of Performing Arts draws together the Mannes School of Music, the School of Jazz and Contemporary Music, and the School of Drama. College of Performing Arts students are actors, musicians, performers, writers, improvisers, creative technologists, entrepreneurs, composers, arts managers, and multidisciplinary artists. Our community collaborates with colleagues across The New School in a wide array of disciplines, from the visual arts and fashion design, to the social sciences, public policy, advocacy, and more.
This is an overhire position without regular or guaranteed weekly hours. Opportunities for work will be scheduled on an as-needed basis by the Front of House department. This position may be renewed pending institutional need and availability of funding.
CORE CAPABILITIES, PRIMARY DUTIES, AND RESPONSIBILITIES
Provide excellent customer service to patrons
Maintain safe and clean public spaces, communicate with facilities and campus safety as necessary
Ensure fire code compliance in performance spaces and provide leadership in emergency situations
Serve as the point person for ushers' scheduling and event-specific duties
Coordinate performance timelines with relevant parties (stage management, performers, faculty, audio/video staff, etc)
Oversee audience check in, distribution of programs, and audience seating
Work with production staff to meet event-specific needs
Resolve on-site issues and conflicts, documenting incidents as needed
Complete a house report for each event worked
Additional responsibilities as assigned
Newschool · I - 55 West 13th Street