Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage.
Job Description
The Sourcing Manager, Contracts and Recurring Services is responsible for leading vendor sourcing discovery efforts across multiple Business Units (Operations, I.T., etc), negotiating and managing contracts, overseeing Contract Management for the Supply Chain team, discovering and onboarding high-performing service providers, and ensuring seamless delivery of essential recurring services such as pool maintenance, landscaping, lawn care, and pest control.
The ideal candidate combines strong procurement expertise with a deep understanding of vendor contracting to drive cost savings, vendor performance, and resident satisfaction while minimizing property downtime and maintenance escalations.
Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.
Vendor Sourcing & Discovery
Work with cross-functional teams across Operations, I.T., Accounting, Asset Management, and various business units on Sourcing discovery (i.e., vendor research, business unit vendor requirements, analyzing historical contracts for sourcing strategies, etc)
Build and maintain a robust vendor pipeline through market analysis, networking, referrals, industry events, and competitive bidding processes.
Proactively identify, research, and evaluate potential vendors for pool maintenance, landscaping, lawn care, tree services, irrigation systems, and other recurring exterior services across multiple markets.
Contracts Management
Lead negotiations for master service agreements (MSAs), pricing schedules, scope of work, SLAs (service level agreements), and performance incentives/penalties.
Actively monitor and manage upcoming contract expirations, renewals, and termination across the Supply Chain team and directly assist cross-functional business units in contract management.
In partnership with Legal, draft, review, and manage vendor contracts to secure favorable terms, including volume-based pricing, response time guarantees, quality standards, and termination clauses.
Oversee contract renewals, amendments, and compliance monitoring to mitigate risks and ensure ongoing value.
Serve as a primary point of contact for contract lifecycle management, including contract intake, renewals, amendments, terminations, and coordination with Legal on contract negotiations.
Recurring Services Oversight
Manage relationships with approved vendors for pool and landscaping services, monitoring performance against KPIs such as response times, completion quality, resident feedback, and cost per unit.
Address underperformance through corrective action plans or vendor transitions as needed.
Collaborate with field operations, construction, and maintenance teams to forecast service demand, coordinate scheduling, and resolve escalated issues.
Cost Optimization & Strategy
Develop category-specific sourcing strategies for pools and landscaping to achieve annual cost savings targets while maintaining or improving service quality.
Analyze spend data, market trends, and benchmarking to identify opportunities for consolidation, regional pricing agreements, or alternative service models.
Identify, evaluate, and negotiate with suppliers and vendors for the best pricing, quality, and delivery terms.
Conduct regular performance reviews of suppliers to ensure alignment with quality, cost, and service level expectations.
As needed, oversee the procurement of construction materials, appliances, tools, and other necessary supplies for home renovations and maintenance.
Work with Finance and Data & Analytics to track and report on monthly cost variances, analyzing factors impacting local market expenses
Evaluate and support implementation of contract management tools and processes to improve contract visibility, compliance, reporting, and operational efficiency.