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Lead Auction Support Specialist (Manheim)

External
Cox Automotive logoCox Automotive · Manheim, PA
Full-timeRemoteToday
LeadershipLess
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About the role

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered

Requirements

  • Minimum:
  • High School Diploma/GED and 7 years' experience in a related field.
  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience; OR 9 years' experience in a related field.
  • Strong communication and interaction skills required.
  • Effective time management, client service, and organizational skills required.
  • Proficient computer and software skills essential.
  • Great problem-solving and organizational skills are essential.
  • Must possess a strong work ethic, ability to multi-task, and enjoy a fast paced, detail-oriented environment.
  • Preferred:
  • Ability to serve as a team lead and be assigned to provide general guidance, direction, training, and technical assistance to less experienced associates.
  • AS400 experience preferred.
  • Ability to remain focused and composed during fast-paced sale-day activities.
  • Ability to foster productive and professional internal and external business relationships.
  • Drug Testing

Benefits

Job DescriptionThis position is a producing Virtual Block Specialist that provides direction, training, leadership and technical expertise to all other Virtual Block Specialists.Job Responsibilities:Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.Support multiple lanes with multiple auctions across the country.Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.Operate monitor virtually, work with auctioneer to review Simulcast bids.Provide arbitration and other vehicle announcements to support auctioneer.Establish and maintain close working relationships and rapport with auction leadership and virtual block specialist team members.Monitor lane performance and troubleshoot issues with location IT Technicians.Provide training to assigned VBS team members.Virtual block specialist activities to fill in and as part of regular schedule.Collaborate with VBS leadership and virtual block specialist team members to identify issues, solve problems, improve, and measure client experience.Effectively sets an example in behavior, championing Cox Automotive values and ensuring that all employees are treated with respect.Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.Partner with the TSSC and Title HUBs for T/A support.Perform other duties as assigned by leadership.Health insuranceDental insuranceVision insurance401(k)Paid time offRemote work optionsFlexible scheduleParental leave

Additional Information

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lead Virtual Block Specialist Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day

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