As a Rehabilitation Support Assistant, you'll be an important part of our rehab team. Your main job is to help our patients have a smooth and positive experience from the moment they arrive. You'll:
Greet and check in patients
Schedule and confirm appointments
Verify insurance and help with authorizations
Answer phones and take messages
Collect payments (at some locations)
Keep patient records organized and up to date
Help manage supplies and keep the office running smoothly
We're looking for someone who is:
Friendly, professional, and organized
Comfortable using computers and learning new systems
Able to work well in a fast-paced environment
Great at multitasking and paying attention to details
Experienced in a medical or office setting (6-12 months preferred)
A high school graduate (or GED)
We highly value candidates with:
Experience in medical billing, including government programs
Knowledge of medical terminology and coding (CPT, ICD-10)
Familiarity with healthcare systems like Epic, Medic, or Misys
Why Work at Bronson?
A 2024 Forbes Best-In-State Employer
Competitive salary
Shift differential pay
Comprehensive Wellness Program
Rotating weekends
Benefits start on Day 1
Work with a supportive and friendly team
Opportunities to learn and grow in the healthcare field
Be part of a hospital that values your hard work and dedication to keeping the community healthy
High school diploma or general education degree (GED) and 2-3 years general work experience (hospital preferred), or equivalent combination of education and experience required.
6-12 months of related experience
Experience with third party billing (including county, state and federal) strongly preferred.
Medical Terminology, CPT and ICD-10 coding strongly preferred.
Previous computer experience including hospital-based programs (i.e. Epic/Medic/Misys/Tiger or other practice management system) preferred.
Keyboarding and computer skills
Accurate filing
Professional communication
Excellent customer service skills
Light clerical duties as assigned.
Math skills
Basic office equipment
Ability to maintain confidentiality of sensitive medical information.
Concentrate and pay close attention to detail
Ability to multi-task
Ability to establish effective working relations with office staff and employees in a team
Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time.
The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
Schedules and coordinates patient appointments for multiple facilities and ancillary departments according to office/provider preferences and the needs of patients.
Verifies insurance eligibility using on-line systems when available, or using phone
Obtains authorization based on payer specific criteria
Registers patients accurately and efficiently and confirms patient / guarantor/employer demographic and insurance information. Completes all required fields in electronic health record.
Greets and checks in patients accurately and efficiently.
Track receipt of signed treatment plans/progress notes
Manages assigned workqueues in electronic health record.
Answers telephones, takes messages, routes callers, and provides / relays information in a manner consistent with service
Benefits
Health insurance
Additional Information
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.
Love Where You Work!
Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BBC Bronson Battle Creek
Title
Rehab Support Assistant- Clerical Office Support- Battle Creek, Full Time- Variable Shift
Join Our Team at Bronson Hospital in Battle Creek!
Position: Rehab Support Assistant
Location: Bronson Battle Creek
Department: Physical Therapy
Shift: Full Time 40hr/wk
Benefits Eligible
Make a Difference in Patient Care!
Bronson Rehabilitation Services is looking for a detail-oriented and friendly person to support our rehab team. In this role, you'll welcome patients, schedule appointments, check insurance, and help manage patient records. You'll also answer phones, collect payments, and help keep the office running smoothly.
Bronsonhg · Bronson Battle Creek