Sr. Principal, Infra services AI and Agentic specialist
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About the role
As part of our Infrastructure Services team, you will build / implement production-grade AI and machine learning solutions that improve infrastructure engineering and operations. This is a hands-on engineering role focused on designing, developing, integrating, and operating AI-powered capabilities that drive automation, resilience, observability, and service efficiency across a complex enterprise infrastructure estate. As an Applied AI/ML Engineer within Infrastructure Services, you will work closely with infrastructure engineering, operations, platform, security, and product teams to deliver AI-enabled solutions that solve real operational problems. You will build and maintain backend services, AI workflows, copilots, retrieval and orchestration pipelines, and automation components using modern Python-based engineering practices and Azure AI services. The role requires strong software engineering fundamentals, experience integrating LLM and ML capabilities into enterprise systems, and the ability to take solutions from prototype to production with proper testing, observability, governance, and lifecycle management.