CTO - Banyan Portfolio Company

About the role

One of Banyan's portfolio companies in Spain is searching for a CTO to join their business. As the company's senior technology leader, responsible for the product and engineering roadmap, the modernisation of the software platform, and the strategic adoption of AI across both the product and internal operations. Reporting directly to the CEO, this person will also lead a lean client support function and be accountable for driving efficiency improvements - leveraging automation and AI tooling to do more with less, without compromising service quality for public sector clients. This is a hands-on leadership role that balances strategic vision with practical execution in a specialist, regulated environment. Key Responsibilities; Technology Strategy & Product Roadmap Define and own the company's technology strategy and multi-year product roadmap, in close collaboration with the CEO and Commercial Director. Ensure the software platform remains competitive, compliant, and aligned with the evolving management needs of Spanish public institutions. Lead the technical evaluation and prioritisation of platform investments - including architecture modernisation, scalability, and migration to cloud/SaaS delivery models where appropriate. Maintain awareness of the regulatory and data security requirements governing software used in the Spanish public sector (including ENS - Esquema Nacional de Seguridad - and GDPR compliance). AI Adoption & Innovation Champion the strategic adoption of Artificial Intelligence across the business - in the product, in client-facing features, and in internal operations. Identify and prioritise AI use cases that deliver measurable value: automating routine processes within the product, enhancing reporting and analytics for public sector clients, and improving the efficiency of the support and delivery teams. Build practical AI capabilities into the product roadmap - such as intelligent workflow automation, predictive workforce analytics, and AI-assisted compliance monitoring - tailored to the needs of Spanish public sector administrations. Stay ahead of developments in AI tooling, large language models, and automation platforms; evaluate and integrate relevant technologies into the company's stack in a responsible, compliant manner. Foster a culture of experimentation and continuous improvement, encouraging the engineering and support teams to embrace AI tools that augment their effectiveness. Success metrics: AI features shipped and adopted within the product Measurable efficiency gains in internal operations from AI/automation Time-to-market improvement for new product capabilities Engineering Leadership Lead, develop, and grow the engineering team; set clear expectations, foster technical excellence, and build a high-performance engineering culture. Implement robust development practices: agile delivery, code quality standards, CI/CD pipelines, security-by-design, and structured release management. Own the technical architecture of the platform, managing both organic product evolution and the reduction of technical debt. Partner with the product and commercial teams to translate client requirements - particularly those arising from public sector contracts - into a clear and deliverable technical backlog. Success metrics: Engineering velocity and release cadence Platform stability, uptime, and security posture Technical debt reduction over time Client Support - Efficiency & AI-Driven Improvement Own the client support function, ensuring public sector clients receive timely, high-quality technical assistance in line with contractual SLAs. Drive a transformation of the support model - using AI, automation, and self-service tooling to reduce ticket volume, accelerate resolution times, and free up the team to focus on complex, high-value client issues. Introduce AI-assisted triage, knowledge base tools, and intelligent routing to improve first-response quality and reduce dependency on manual intervention. Define and track support KPIs; report regularly to the CEO on support performance, client satisfaction, and efficiency trends. Ensure the support team has a deep understanding of the specific operational contexts of public sector clients - including payroll

Benefits

Additional Information

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at banyansoftware? Share your experience