Lead and manage the Specialized Services team, ensuring alignment with Equifax's imperatives, sales strategy, financial goals, the company vision and long-term strategy.
Develop comprehensive growth strategies for acquiring new business and expanding existing direct and indirect accounts.
Manage budget, exercise strong knowledge of items impacting expenses and revenue and ROIs of various activities - all focused to deliver against growth goals for Specialized Services.
Establish and maintain strong customer relationships, specifically at the senior leadership level, to support the five specialized sales teams, explore new cross-sell opportunities and ensure retention of business.
Identify, recruit, develop, and retain a high performance team of managers and sales professionals.
Leverage data, trends and insights to be able to improve the customer experience and maximize revenue opportunities.
Optimize the Customer Success lifecycle within an assigned set of accounts, ensuring high product adoption, usage, satisfaction and overall account health, including retention and renewals.
Foster and maintain trust with customers and partners.
Orchestrate cross functional resources to deliver value and satisfaction across the full customer lifecycle.
Represent Employer Services externally as required, for example at industry events, conferences and in thought leadership.
Articulate outcomes to EWS leadership with a clear understanding of the levers (internal and external) impacting the success of Specialized Services.
Partner with internal teams across the organization to share voice of customer feedback and opportunities for improvement, revenue growth, future product roadmap suggestions and overall account retention information.
What experience you need:
Minimum of 12-15 years experience working in client facing, strategic sales roles
Minimum of 7+ years leading multi-layered sales teams
Comprehensive experience leading sales teams, overseeing multiple solutions in a B2B and B2B2C environments
Experience designing and implementing sales structures and sales processes
Proven strategic planning skills including the translation of strategic ideas into executable actions and experience managing and influencing cross-functionally in sales, operations, marketing, product management and technology
Experience working in a heavily matrixed environment, partnering with various CEO partners to accomplish revenue objectives
Must possess entrepreneurial, positive, and proactive attitude in all facets of work
Bachelor's Degree or equivalent experience in professional B2B sales roles
Sales experience with technical or subscription software solutions
What could set you apart:
Strong understanding of complex professional services and software solutions in highly regulated industries
Experience working with multinational customer accounts and ability to partner and influence the agendas of multiple client stakeholders
Experience demonstrating innovation (working knowledge of Equifax products in each business unit a plus)
Strong change management experience
Experience selling and servicing several product lines
Experience with Human Capital Management software solutions
Experience with communicating with different buyers
Knowledge of existing and emerging human capital management regulatory/compliance requirements, including the ability to leverage that knowledge to proactively drive sales
Superior skills and ability to present and communicate effectively with c-level executives
Proven sales/solution selling experience, including the ability to diagnose the impact of trends, client data and MBOs and translate that into rapid sales
Experience working with senior-level account employees, including an ability to immediately establish credibility with executives and build/maintain those relationships
Exceptional written and oral communication skills; familiarity/comfort in public speaking
Expert negotiation skills
Experience working with cross-functional teams, demonstrated understanding of key skills across Equifax competencies
Ability to drive urgency in the sales cycle and the execution of solution strategies; exceptional ability
Benefits
Health insuranceVision insurance
Additional Information
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The VP Specialized Services will directly report to the SVP and GM of Equifax Workforce Solutions Employer Services vertical. This role is accountable for delivering sales targets, driving business development and retention across Employer Services' product lines of Affordable Care Act, Immigration Case Management, Employment Tax Services, ID Watchdog and Efficient Hire. These complex businesses make up ~$130M of revenue in 2026, and comprise direct and indirect sales channels for software solutions and professional services/consultancy services.
Equifax · Remote