Collaborate with cross-functional teams and subject matter experts to identify training needs and develop appropriate technical learning solutions
Design, maintain, and deliver training materials, including presentations, microlearning videos, job aids, and procedural documentation
Serve as a proficient user of the Learning Management System (Totara), supporting course enrollment, virtual facilitation, and issue resolution
Maintain accurate training records and schedules within the LMS
Monitor learning and development trends and benchmark best practices to continuously improve training offerings
Support the maintenance and readiness of training labs and instructional equipment
Required Qualifications
High School Diploma or GED
4+ years of commercial HVAC industry experience including installation, operation, maintenance, or service
2+ years of experience delivering technical instruction with technical aptitude and effective use of instructional technology
Travel up to 30% is required
Requirements
Bachelor's degree with 5+ years of relevant HVAC experience, or equivalent combination of education and experience
5+ years of technical instruction preferred
HVAC field service experience preferred
Knowledge of data center systems and applications preferred
Advanced proficiency in Microsoft Office application
Pay Range
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:Health Care Benefits : Medical, Dental, Vision; Wellness incentivesRetirement BenefitsTime off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacationDisability : Short-term and long-term disabilityLife Insurance and Accidental Death and DismembermentTax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending AccountTuition AssistanceTo learn more about our benefits offering, please click here Work with us | Carrier Corporate . The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.Carrier EEO Statement and Accommodations ProcessIf you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at CarrHealth insuranceDental insuranceVision insurancePaid time offParental leave
Additional Information
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
Job Description
The Product Training Specialist is responsible for delivering technical training to Carrier's commercial HVAC technicians on the operation, maintenance, troubleshooting, and repair of applied HVAC systems. This includes air- and water-cooled equipment, centrifugal, screw, and scroll compressors, air handlers, and related components such as pumps, heat exchangers, and coolant distribution units (CDU).
This role plays a key part in developing Carrier's technical workforce, with a particular focus on data center systems and applications. The specialist partners with internal teams and external stakeholders to design, develop, and deliver effective learning solutions, while supporting key training delivery platforms to meet internal customer needs.
Carrier · Charlotte