Using information relating to customers, business stakeholders, market conditions and business risks to prioritise and deliver improvements to our transaction and settlement capability
Driving all aspects of our transaction and settlement capability, including performance management, service proposition and customer / colleague experience
Working with stakeholders and delivering on KPI's to inform and monitor the customer and colleague experience
Making sure that continuous improvements are within agreed budgets
Writing effective user stories and working closely with engineering colleagues to ensure successful and efficient delivery of the product backlog
The skills you'll need
You'll also be expected to have:
An understanding of the needs of business customers and how we can serve them digitally
A passion for customer centric design
Familiarity with digital product management techniques, such as Lean start-up
Experience in writing user stories, acceptance criteria, and proactively managing a backlog with an engineering team
Experience in merchant acquiring with strong expertise across transaction processing, authorisation flows, and end‑to‑end settlement, including reconciliation, fund movements, and scheme compliance
Hours
45
Job Posting Closing Date:
07/06/2026
Benefits
Vision insurance
Additional Information
Join us as a Product Owner
We're looking for someone to support senior management in driving the development of our digital payment product priorities and investment needs
You'll be putting the customer at the heart of our product plans and constantly improving their digital journey
This is an opportunity to oversee the service delivery of our transaction and settlement capability set, making sure all aspects of our digital customer journey deliver an exceptional customer experience
We're offering this role at vice president level
Royal Bank Of Scotland · Bengaluru, India