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Client Services Manager, Home Care at Bayada

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Client Services Manager, Home Care

External

Bayada · NY

$60K–$66K/yrFull-timeOn-siteToday

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Responsibilities

As a Client Services Manager, you will:
Provide superior customer service and support high-quality home care services
Manage the coordination of client services and address emergent scheduling needs
Oversee and grow your Client Services Manager caseload proactively
Build lasting relationships with clients, referral sources, payors, and community organizations
Develop strong, collaborative relationships with your office team

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Maintain effective fiscal management of your caseload by monitoring performance metrics

Partner with Clinical Managers to support and help supervise field employees

Requirements

Qualified candidates should have:
Prior medical office or home care experience preferred
Prior supervisory experience preferred
A demonstrated record of taking on increased responsibility and achieving goals
A strong desire to grow and advance beyond the current role
Strong computer skills, including experience with electronic medical records
Excellent communication and interpersonal skills
A bachelor's degree preferred
Bilingual skills preferred, but not required

Benefits

Base salary: $60,000-$66,000 per year , depending on qualifications.Why You'll Love BAYADABAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.Award-winning workplace recognized by Newsweek, Forbes, and GlassdoorWeekly payAn amazing culture rooted in our mission-driven nonprofit organization and core values of compassion, reliability, and excellenceStrong employee recognition through BAYADA Celebrates, Hero spotlights, Key Action of the Week meetings, awards, discounts, perks, and partnership programsA deep commitment to diversity, equity, inclusion, and belonging through employee resource councils and community groupsGrowth opportunities including career advancement, continuing education, Udemy courses, webinars, and moreLearn more on our blog .BAYADA Home Health Care offers a comprehensive benefits plan that includes:Paid holidaysVacation and sick leaveMedical, dental, and vision coverageEmployer-paid life insurance401(k) with company matchDirect depositEmployee assistance programTo learn more, visit BAYADA benefits .#LIRXAs an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here .Health insuranceDental insuranceVision insurance401(k)Paid time offEquity / stock options

Additional Information

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our New York City Skilled Nursing office. If you are looking for an exciting career opportunity in a growing industry, this could be the position for you. At BAYADA , we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We are seeking a motivated professional who is eager to apply their energy and skills in a dynamic, entrepreneurial environment while becoming an integral part of a caring, professional team dedicated to delivering the highest quality care.

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