Distribution Business Manager

About the role

We're seeking a Distribution Business Manager to own the operational excellence of our European distribution partnerships. Think of it as being the relationship owner for our distribution channels-ensuring smooth volume business execution, operational compliance, and high-quality distributor performance. Your day-to-day: Distributor operational QBRs, volume business operations management, distributor operational enablement programs, compliance monitoring, and cross-functional coordination with partner data teams, program teams, and marketing teams. We plan to have our European Distribution Strategy fully rolled out in 2H2026. While we ramp up, you will also work closely with our Partner Account Management team but with a laser focus on distributor relationships, operational efficiency, and data quality. You own the distributor partnership directly (distinct from PAMs who support partners working through distributors). What You'll Actually Do (In Priority Order) Own Distributor Relationships: Conduct distributor operational QBRs based on volume business KPIs, process efficiency metrics, and operational performance improvement. Build strategic partnerships with distributor executives and operations teams. Monitor distributor operational health (volume business performance, process efficiency) and drive continuous improvement. Manage Volume Business Operations: Own volume business relationship and operational cadence with distributors directly. Ensure correct execution of volume business operational processes including SKU availability, pricing adherence, order flow, and channel hygiene. Oversee administrative precision across reporting, deal registration, program enrollment, and data validation. Partner with distributors on logistics, licensing, and fulfillment. Deliver Distributor Operational Enablement: Run distributor operational training programs and volume business readiness initiatives to ensure distributor teams maintain operational competencies and process certifications. Collaborate with technical advisory teams and presales for platform training and volume business readiness. Enforce Program Compliance & Governance: Ensure distributors adhere to volume business operational processes, partner program guidelines, and governance policies. Maintain documentation accuracy for pricing schedules and program rules. Validate distributor operational data accuracy in CRM and partner management systems during distributor engagement. Coordinate Cross-Functionally: Provide distributor operational support to partner enablement teams for distributor-enabled partners. Collaborate with partner data and analytics team on distributor data enrichment feedback and profiling accuracy input. Support channel marketing on distributor campaigns and promotional execution. Who You Are (Success Profile) Comfortable working with a European reporting line while partnering day-to-day with local field teams Strong stakeholder management: builds trust quickly and aligns priorities across multiple markets Clear, proactive communicator who shares updates, decisions, and context (no surprises) High ownership and follow-through : turns ambiguity into simple plans, actions, and outcomes Comfortable influencing without direct authority; knows when to con