Technical Project Manager Senior

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Anticipated End Date: 2026-06-10 Position Title: Technical Project Manager Senior Job Description: Technical Project Manager Senior This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Technical Project Manager Senior will lead complex, cross-functional healthcare technology and data operations initiatives supporting enterprise data ingestion, operational readiness, production workflows, and scalable process improvement. This role will partner closely with Data Management, Engineering, Analytics, Operations, DevOps, Product, Client Success, and leadership stakeholders to drive execution across high-volume, SLA-driven healthcare data environments. This position is responsible for managing technical projects related to eligibility, claims, member data, data integration workflows, automation, operational reporting, deployment readiness, production support, and client-facing data initiatives. The ideal candidate will bring strong healthcare technology experience, deep familiarity with enterprise data workflows, and a proven ability to coordinate technical teams while improving transparency, accountability, and operational efficiency. How you will make an impact: Manages projects at least $5-7 M in size or equal complexity. Directs system analysts, software designers, and programmers to determine best methods to achieve project objectives. Applies project management knowledge, skills, tools and techniques to project deliverables, processes, and systems. Manages all aspects of a project including initiating, planning, executing, closing, and controlling. Coaches and mentors project team members. Mentors other project managers around project management methodology and determines project scope. Develops resource, risk, quality, cost, and scope management plans Develops training plans, requirements documents and project approval matrix. Identifies project team training and tool needs. Defines, recommends, and secures contractual agreements for technical services and products. Coordinates requirements, schedules implementation and post-implement plans, and develops service-level agreements for vendor partners and global resources firms. Defines quality gates for each project methodology phase and critical success factors. Establishes and manages the project warranty period. Acts as subject matter expert for project and program management related tools and processes. Leads technical project management efforts across healthcare data operations, enterprise data integration, ETL-style workflows, and operational modernization initiatives. Manages cross-functional projects supporting payer/MCO data ingestion, monthly and recurring production cycles, client data deliverables, operational reporting, and SLA-driven workflows. Partners with Data Management, Engineering, Analytics, QA, DevOps, Infrastructure, Product, Operations, and Client Success teams to ensure timely execution, issue resolution, and delivery readiness. Coordinates technical intake, project planning, backlog prioritization, dependency tracking, risk identification, escalation management, and stakeholder communications. Facilitates recurring governance meetings, program updates, release readiness reviews, operational deep dives, and cross-functional working sessions. Supports deployment planning, CI/CD coordination, production readiness, and post-release operational validation in a regulated healthcare technology environment. Drives process improvement and workflow automation initiatives that reduce manual effort, improve data quality visibility, accelerate escalation resolution, and increase operational scalability. Develops and maintains project plans, status reporting, dashboards, operational metrics, KPI tracking, and executive-level summaries to improve transparency and decision-making. Collaborates with technical teams on API integrations, data pipeline orchestration, SQL-based analysis, workflow optimization, and enterprise platform improvements. Supports new market launches, client implementations, opportunity analyses, data readiness activities, and operational handoffs from implementation to ongoing production support. Monitors risks, blockers, timelines, dependencies, and resourcing needs across multiple concurrent technical initiatives. Ensures project activities align with internal SDLC standards, healthcare compliance expectations, HIPAA requirements, and organizational governance processes. Minimum Requirements: Requires an BA/BS degree

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