Senior Field Claims Adjuster, Property

About the role

We're looking for a Senior Field Claims Adjuster, Property to join our growing team in our Mississauga and Ajax office ! What you'll do here: Conduct on-site inspections and investigate relatively complex commercial and personal lines property claims in a timely and respectful manner through communication with customers, contractors, consultants and any other related parties. Handle Field tasks on behalf of telephone adjusters. Provide a superior quality of customer service to external and internal customers. Analyze the information gathered, interpret insurance policy wording, determines coverage, assesses damage. Within established authority limits, negotiate with customers, claimants, lawyers, and insurers to settle claims, while managing costs efficiently and effectively Gather factual versions of the circumstances of the claim from insureds, third parties and other stakeholders to determine the circumstances, causes and eligibility of claims. Assist in the evaluation and negotiation of large losses Anticipate recoveries and direct the investigation accordingly. Actively collaborate with the various related departments in the claims and underwriting departments, as well as outside specialists. Build relationships and collaborate with different teams including our rely partners, engineers, appraisers, underwriting and legal. Adhere to company standards and guidelines for file documentation while ensuring sound management of external fees and costs. Stay in the know about current insurance products and trends in appraisal and investigation techniques and services. What you bring to the table: University degree or any combination of training and experience deemed relevant for the role 5 to 7 years experience handling personal and commercial property claims with at least partly acquired experience directly in the field Demonstrates a passion for customer service with strong written and verbal communication skills Self-motivated and goal oriented, capable of working in a fast paced and changing environment Strong aptitude for technology with excellent computer skills Demonstrates strong problem solving and troubleshooting skills Valid driver's licence with a good driving record Can travel on short notice This role is eligible for employee referral bonus. #myReferrals3000 #LI-Hybrid Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team. We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land