Support Services Specialist

About the role

This position is located in the Support Services Division (SSD) at a VA Regional Office (RO) and the incumbent serves as a senior support services specialist. The purpose of the work is to plan, organize, administer and ensure adequate administrative support regarding supplies, Personal Identity Verification (PIV), mailroom, timekeeping, continuity of operations (COOP) and facility and fleet management. To qualify for this position, applicants must meet all requirements by the closing date of this announcement:06/23/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-12 Grade Level Specialized Experience: To qualify for this Support Systems Specialist, GS-0342-12 position: Applicants must have one year of specialized experience at least the next lower grade level (GS-11) in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Experience with assisting with facility issues, equipment, service operation design projects, and analysis and assessment of the efficacy of various administrative programs. Knowledge of office space refurbishment, team or office relocation, facility enhancements, workstation modifications, small construction, etc. Experience and knowledge in administering environmental, health, safety, and/or security regulations obtained through tasks including conducting safety and/or security inspections, working with or overseeing a safety and/or security program, or spotting and/or correcting safety and/or security vulnerabilities. Knowledge of administration and management of identity card programs, including managing paper inventory, issuing cards, supervising role-holders administratively, and issuing cards as appropriate. There is no education substitution for the GS-12 grade level. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily of a sedentary nature. There are occasional periods of walking, standing, bending, and carrying of light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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