Coding Manager

Responsibilities

• Lead, mentor, and support a team of medical coding leaders, serving as an escalated point of contact for all job related questions/issues
• Monitor Coding team Key Performance Indicators (KPIs) to ensure team is performing within expectations
• Create and oversee onboarding and training of new coders to include working with vendors and outsourced teams members
• Lead and oversee regular performance and quality check-ins for assigned team members
• Assist with identifying billing/coding trends, errors, and documentation gaps; provide actionable feedback and education; and escalate issues as needed to senior leadership
• Identifying, reporting, and proposing solutions for trends in Clinician documentation and/or coding denials/rejections with corresponding education to coders and Clinicians
• Support the Coding Leadership in monitoring coding holds, write-offs, and reconciliation reports to identify items requiring action and your proposed solutions
• Assist in streamlining processes and improving operational efficiency across the coding functions
• Assist with contacting payers as needed to resolve coding-related rejections or denials and direct submission of any required corrected claims; escalating issues to senior leadership
• Support departmental reporting, process updates, and compliance initiatives
• Perform additional duties and/or projects as assigned by coding leadership to support the MVC coding team's operations

Requirements

• In-depth knowledge of ICD-10, CPT, and HCPCS coding systems, medical terminology, anatomy and physiology, and healthcare CMS/payer specific documentation requirements
• Strong attention to detail and accuracy in coding and documentation
• Demonstrated computer literacy and ability to efficiently navigate Electronic Medical Records (EMR) systems
• Ability to work independently, unsupervised, and manage time appropriately
• Ability to manage and grow teams through support, empowerment, and collaboration
• Excellent verbal and written communication abilities
• Required Certifications and Experience
• Certified Professional Coder (CPC), Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), or equivalent certification highly preferred
• 5+ years of physician revenue cycle experience with proven expertise in coding
• 5+ years of prior experience in a management, lead, clinical project management, or similar role
• Previous experience with fast growth and/or leading change management highly preferred
• Previous experience with Athena EMR preferred
• Previous experience with vascular or vein specialty highly preferred
• Bachelor's degree required in business, management, or healthcare-related field (such as Healthcare Management, HIM, or similar)
• Masters (MBA or healthcare related) preferred
• Benefits to Support Your Wellbeing & Lifestyle
• Full-time team members at Metro Vein Centers are eligible for:
• Medical, Dental, and Vision Insurance
• 401(k)
• Paid Time Off (PTO) + Paid Company Holidays
• Company-Paid Life Insurance
• Short-Term Disability Insurance
• Employee Assistance Program (EAP)
• Career Growth & Development Opportunities
• The Metro Vein Centers Difference
• Healthy legs. Happier lives.
• A team united by purpose.
• Our values guide everyt

Benefits

Additional Information

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people's quality of life by relieving the painful, yet highly treatable symptoms of vein disease-such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states , and still growing, we're building the future of vein care-delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93 , the highest patient satisfaction in the industry. The Coding Manager oversees the daily operations, growth, and performance of the medical coding team and serves as a key resource for coding quality, documentation integrity, and workflow management. This role is responsible for providing leadership, coaching, and technical expertise to ensure accurate, compliant, and timely coding which includes denials management. The Coding Manager will oversee day-to-day team activities, support team development, and collaborate with all RCM senior leadership to maintain efficiency and compliance throughout the coding process. They will also be responsible for leading change management and development of the team as the company grows which may include leading automation, identifying software enhancements, and overall process improvement.

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