Manager Global HRIT Operations

About the role

JOB DESCRIPTION Manager Global HRIT Operations What can you expect? Lead the end-to-end management of our Workday platform-covering demand intake, solution design, development, testing, deployment, and ongoing operations-within a global HR technology landscape. Serve as the primary technology partner to HR and IT leaders, translating business needs into scalable, secure, and cost-effective Workday solutions using native capabilities (e.g., integrations, reporting, security, and configuration). Direct onshore and offshore support and development teams to provide reliable, follow-the-sun coverage across regions and time zones; own incident, problem, and change processes to safeguard stability and performance. Establish and enforce SOX-compliant controls, release management, and documentation standards; ensure audit readiness and operational resilience. Drive a continuous-improvement agenda that enhances user experience, reduces risk, and accelerates value delivery from Workday across the enterprise. Adient (NYSE: ADNT) is a global leader in automotive seating. With more than 65,000 employees in 29 countries, Adient operates ~200 manufacturing/assembly plants worldwide. We produce and deliver automotive seating for all major OEMs. From complete seating systems to individual components, our expertise spans every step of the automotive seat-making process. We take our products from research and design to engineering and manufacturing - and into millions of vehicles every year. For more information, please visit www.adient.com What will your responsibilities be? Partner with HR leadership and stakeholders to build strong relationships, understand business priorities, and translate them into effective Workday solutions. Gather, analyze, and validate business requirements, ensuring alignment with global standards while balancing regional and local needs. Lead the global Workday support and development function, including demand intake, solution design, configuration, integrations, reporting, and security. Manage a portfolio of initiatives and operational activities, establishing prioritization and resource allocation processes to maximize value delivery. Oversee onshore and offshore teams, ensuring effective collaboration, knowledge sharing, and follow-the-sun support coverage. Drive Workday development best practices, including configuration management, testing, and deployment processes that meet quality, schedule, and budget expectations. Own governance for change management, including submission, prioritization, and approval of enhancements, fixes, and improvements. Ensure compliance with SOX, data privacy, and audit requirements, maintaining documentation and controls for all system changes. Monitor and optimize system performance and cost-effectiveness, implementing improvements to reduce total cost of ownership and enhance user experience. Define and enforce service level agreements (SLAs) for application support, ensuring high availability, reliability, and minimal disruption to business operations. Manage team performance and development, including hiring, onboarding, coaching, and succession planning for HRIT resources. Develop and manage budgets for projects, operations, and vendor services, ensuring financial accountability and cost optimization. Champion continuous improvement and innovation, leveraging Workday capabilities to deliver scalable, secure, and future-ready HR technology solutions. Which qualifications are we looking for in potential employees? Bachelor's degree in Computer Science, Information Systems, or related discipline required. MBA or Master's degree preferred. Minimum 12 years of technical/functional experience in applications development or HR technology. At least 8 years in a leadership role managing technical teams, with proven ability to deliver complex technology projects on time and within budget. Demonstrated experience mentoring and developing technical and functional team members. Extensive experience leading Workday integrations and development, including Workday Studio, EIB, Core Connectors, PECI, WECI, and related technologies (XML, XSLT, REST/SOAP APIs). Hands-on experience with Workday Integration Cloud Connect for leveraging prebuilt connectors and orchestrating end-to-end integrations. Strong knowledge of Workday Orchestrate for building and automating workflows across Workday and third-party systems using low-code/no-code tools, real-time event-driven triggers, and governance controls. Familiarity with Workday Extend and its role in enabling custom orchestration and integration with external systems. Proven ability to lead global, onshore/offshore teams in a matrixed, multinational environment. Strong organizational and resource management skills, including budgeting and vendor management. Ability to influence and collaborate across functions and cultures. Deep understanding of SOX compliance, data privacy regulations, and audit requirements. Experience implemen