We need an E-Commerce Manager who can take operational ownership of the website and surrounding digital channels, freeing up the Founder to focus on strategy, supplier relationships and product development. This isn't a coordinator role - you'll own trading performance, run the digital marketing stack, and lead the content team day-to-day.
You'll work closely with the Founder, the Office Managers (Will and Chris), the Content Manager (Janelle), and our Philippines-based creative team (Designers, Copywriters, 3D Artist, Social Exec).
Responsibilities
Trading and Site Performance:
Own day-to-day trading performance across Simple Lighting and sub-brand sites.
Monitor and report on revenue, conversion rate, AOV, traffic and margin (GA4, Shopify Analytics, ProfitMetrics).
Identify and action commercial opportunities - promotions, bundling, price testing, range gaps.
Manage the Shopify Plus backend - collections, navigation, product catalogue, app stack.
Paid Media:
Manage Google Ads (currently self-managed by the Founder - you'll take this on).
Develop Microsoft Ads further (server-side tracking already in place).
Lead Meta ads strategy - Advantage+ Shopping Campaigns, creative testing pipeline, volume creative tooling.
Make profit-led decisions, not revenue-led - we care about contribution margin, not vanity ROAS.
SEO and Content:
Work with Janelle to maintain the content roadmap - category pages, product pages, blog content, FAQ schema.
Enforce content standards (commercial intent on category pages, internal linking, SEMrush-validated keywords, meta data standards).
Continue post-migration SEO work - indexation monitoring, GSC management, technical fixes.
Oversee Amazon listing optimisation alongside the website.
Comfortable in GA4 and pulling your own data - not afraid of a spreadsheet.
Confident managing creative and content briefs.
Direct, plain-English communicator - we don't do corporate fluff.
Commercial awareness around profit, not just revenue - experience with profit-based bidding tools like ProfitMetrics, or a track record of managing to contribution margin.
Meta ads management experience.
Klaviyo or comparable email platform experience.
Algolia or similar on-site search and merchandising tool experience.
Background in trade / DIY, lighting, electrical or home improvement.
Experience post-migration (Magento to Shopify, BigCommerce to Shopify, etc.).
Amazon Seller Central exposure.
You'll Thrive Here If You:
Want operational ownership, not committees.
Prefer making the decision and moving, then measuring.
Are comfortable being the most senior digital person in the room.
Push back when you disagree - we'd rather argue it out than agree quietly.
Benefits
£45,000 starting salary, scaling to £55,000 based on agreed performance targets reviewed at 12 months (targets set jointly within your first 30 days - typically around revenue growth, profit margin and conversion rate).Hybrid working - 3 days in our Wirral office, 2 days from home.25 days holiday plus bank h
Additional Information
E-Commerce Manager
Location: Wirral (hybrid - 3 days office; 2 days from home)
Salary: £45,000 starting, scaling to £55,000 based on agreed performance targets reviewed at 12 months
Reports To: Founder / Managing Director
Employment Type: Full-time; Permanent
About Simple Lighting
Simple Lighting is a UK-based LED lighting specialist established in 2009, selling 1,000+ products across domestic and commercial categories. We operate on Shopify Plus, alongside sub-brands ExitGuardian (emergency lighting), Lighteez and TitanDrive. Our customer base splits roughly 50/50 between trade (Electricians, contractors) and DIY homeowners, and we hold around 14,000 combined five-star reviews across Google and Trustpilot.
We've just completed a major platform migration from Magento 2 to Shopify Plus, and we're now in the next phase of growth - sharpening paid media, scaling content, optimising conversion, and building out internal tooling. We're a small, capable team that moves quickly and values direct, practical thinking over corporate process.
Simple Lighting · Birkenhead