Responsible for creating a patient profile in the pharmacy information system.
Enters necessary prescription plan information in the patient profile for processing and adjudicating patient prescriptions.
Responsible for entering all new patient prescription information into the pharmacy information system.
Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
Participates in achieving business goals and metrics for the Retail Pharmacy.
Retrieves and prepares medications for pharmacist review and verification.
Prepares inventory reports for pharmacist review and purchasing.
Submits, receives, and places inventory into stock.
Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.
Assists with the review and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co‑pay, and related financials and, if needed, follows up on claims deemed inappropriate.
Assists pharmacists by providing required information for therapeutic consults with patients.
Intervenes with Pharmacy Benefit Manager (PBM) companies to resolve plan and patient‑specific adjudication issues.
Supports outpatient hospital retail pharmacy operations, including discharge prescription processing and Meds‑to‑Beds workflows, coordinating with hospital care teams to support timely medication delivery and patient understanding at discharge.
Education & Experience
Skills and Knowledge
Ability to communicate effectively both orally and in writing.
Ability to work quickly and accurately under time and volume constraints.
Strong interpersonal skills.
Ability to resolve patient issues quickly and creatively to improve customer satisfaction.
Familiarity with pharmaceutical products, services, and drug interactions.
Strong organizational skills with attention to detail.
Good analytical skills.
Experience working in outpatient hospital retail pharmacy environments and familiarity with discharge medication workflows and Meds‑to‑Beds programs preferred.
What Cencora offers
Full time
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utili
Benefits
Health insuranceDental insuranceVision insuranceEquity / stock optionsPerformance bonusParental leave
Additional Information
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
$5,000 sign on bonus available for this opportunity.
We are thrilled to announce the upcoming launch of a new pharmacy location in Nashua, NH! To support this exciting venture, we will be hiring Pharmacy Technicians. If you are interested in learning more about these opportunities, please apply today.
Hours : The pharmacy is open 7 days per week, with rotating weekends and holidays. Full time, 40 hours per week. Shifts are typically 8 to 10 hours.
Location : Onsite, Nashua, NH
Myhrabc · Nashua, NH