Infrastructure Manager - Data Center & Disaster Recovery - State National at Markelcorp

Data Center & Disaster Recovery Operations
Manage an on‑premises corporate data center and a co‑located disaster recovery data center.
Ensure high availability, capacity planning, and operational stability of infrastructure platforms.
Lead disaster recovery planning, testing, failover, and recovery operations.
Maintain documented DR procedures and recovery runbooks.
Team Leadership & Management
Manage and mentor a small infrastructure team responsible for day‑to‑day operations.
Assign work, set priorities, and ensure timely execution of operational and project tasks.
Act as an escalation point for complex infrastructure issues and outages.
Infrastructure Platforms & Virtualization
Design, build, and manage VMware, Hyper‑V, and Windows Server cluster environments.
Oversee provisioning, configuration, and lifecycle management of physical and virtual servers.
Manage infrastructure supporting virtual desktops.
Administer both Windows and Linux server environments.
Application & Systems Operations
Coordinate application deployments, upgrades, and patching for both commercial and internally developed applications.
Support application hosting across on‑premises infrastructure and Azure environments.
Partner with application owners and development teams to ensure infrastructure readiness.
Backup, Recovery & Data Protection
Design, implement, and manage infrastructure backup and recovery processes using Commvault.
Ensure backups meet business recovery objectives and compliance requirements.
Regularly validate backup integrity and restoration capabilities.
Monitoring, Patch Management & Tooling
Design and manage SCOM for infrastructure and systems monitoring.
Design and manage SCCM for patch management and system configuration.
Ensure timely patching, monitoring, alerting, and remediation of infrastructure systems.
Core Infrastructure Services
Design, implement, and maintain infrastructure support services including: File services
Secure printing
Fax services
Ensure these services are reliable, secure, and aligned with organizational standards.
Key Competencies
Infrastructure leadership with hands‑on technical depth
Operational excellence and reliability focus
Risk awareness and recovery mindset
Clear communication and documentation skills
Ability to balance day‑to‑day operations with project delivery
Required Qualifications
7+ years of experience in infrastructure or data center operations.
Prior experience managing enterprise data center and disaster recovery environments.
Strong hands‑on experience with: VMware and/or Hyper‑V
Windows Server clustering
Physical and virtual server platforms
Experience managing backup, recovery, and DR failover processes.
Experience leading or supervising technical staff.
Strong troubleshooting, documentation, and operational discipline.

Infrastructure Manager - Data Center & Disaster Recovery - State National

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