Logistics Specialist II (Hybrid)

About the role

Uber Freight is looking for Logistics Specialists to support dedicated customer accounts within our Managed Transportation organization. In this role, you will play a critical part in day-to-day transportation execution, helping ensure freight moves efficiently, service expectations are met, and customers receive a high level of operational support. This role is ideal for individuals who enjoy problem-solving, multitasking, working cross-functionally, and building strong relationships with carriers and customers. You will gain exposure to transportation management systems, shipment execution, carrier operations, and customer communication while working alongside a highly collaborative team. This position follows a hybrid work schedule (3 days in-office, 2 days remote) and is based out of our Rogers, AR office . What The Candidate Will Do Manage daily transportation execution activities for assigned customer accounts Utilize Uber Freight's Transportation Management System (TMS) to support the full shipment lifecycle, including load building, tendering, tracking, and updates Coordinate with carriers, shippers, and receivers to ensure on-time pickup and delivery performance Monitor shipment activity and proactively resolve operational issues, delays, or service disruptions Support appointment scheduling and shipment visibility updates Communicate professionally with customers and internal stakeholders regarding shipment status and operational impacts Analyze shipment and carrier performance trends to identify opportunities for service improvement Leverage routing guides and spot market options to support effective freight coverage and transportation solutions Assist with resolving shipment data discrepancies and invoice-related issues within the TMS Document and follow customer-specific operational procedures and workflows Partner cross-functionally with internal operations, carrier management, and customer support teams to drive successful outcomes

Requirements

• High school diploma or GED equivalent
• 1+ year of experience in transportation, logistics, supply chain, customer operations, or a related field
• OR Bachelor's degree in Supply Chain, Logistics, Transportation, Business, or a related field
• Intermediate proficiency with Microsoft Office Suite or Google Workspace
• 2+ year of experience in transportation, logistics, supply chain, customer operations, or a related field
• Bachelor's degree in Supply Chain, Logistics, Transportation, Business, or a related field
• Experience working within a Transportation Management System (TMS)
• Advanced proficiency with Microsoft Office Suite or Google Workspace
• Experience working in a customer-focused operational environment
• Benefits & Compensation for U.S. Employees
• About Uber Freight
• Candidate Privacy Notice
• Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice .
• EEOC

Benefits

Additional Information

Schedule: Full Time Job Type: Hybrid Salary Type: Hourly Req #: 2814

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