Closer (Chicago, IL)
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About the role
The main point of contact for the buyers, sellers, and agents Manage each file from start to finish and make sure each team member is completing their workflow Ensure that the process stays organized and all contract contingencies are being met Obtain pertinent info from customers/agents for the title department to clear the title Provide strong customer service and title knowledge to deliver a great customer experience, and guide clients and agents through every step of the closing process Answer our main phone line, explain title quotes, title insurance, and the settlement process to current and potential customers Overseeing title and closing for all residential projects/clients in your market Managing assigned tasking for yourself and your support team Verifying title clearance of assigned files prior to closing Working with the support team on title defects, issues, as well as a review of all entity documents for sufficiency. Reviewing closing documents prior to, and after, closing to ensure completeness and accuracy Ensure the file is balanced before sent to the funding Ensure that documents for recording are complete and ready to record before sending to post-closing Attend and manage real estate closings, serving as the primary point of contact for clients, real estate agents, and lenders throughout the transaction Review closing instructions, verify all funds received are good funds, confirm disbursements align with the settlement statement, and ensure the file is balanced and complete Prepare miscellaneous closing documents, including revising figures and resubmitting documents as needed to address any changes identified at the closing table Ensure the closing package is properly executed with all names, legal descriptions, and critical details shown correctly on all documents, especially mortgages, notes, and deeds Review title commitments and secure all necessary title clearance documents, including transfer stamps, invoices, payoff statements, surveys, HOA letters, and final utility bills Review mortgage payoffs for accuracy, transmit payoff funds in a timely manner, and coordinate with lenders to confirm receipt and processing Handle post-closing items necessary to cure the file, including reconciliations, holdbacks, recording corrections, and lien payoff verification to ensure timely recording and lender package delivery About You Rocket Close is a leading national provider of title insurance, property valuations and settlement services. Here, you'll be given all the resources and support needed to deliver innovative solutions and in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may